Sorry guys, I'm going to rant now.
Does no one else remember that Amazon prime was established for 2 day shipping? That was the deal. Extra money for "free" 2 day shipping. Then they added prime video. What a deal! Right?!
Then the pandemic happened. "Garble garble...SUPPLY CHAIN ISSUES!"
SINCE THEN HAVE YOU RECEIVED A PACKAGE IN 2 DAYS? For many people, no. Now that the pandemic is to blame, nothing has 2 day shipping. Now many things have added shipping costs. Now prime video is the only guarantee and its one of the worst values, and worst streaming experiences of all stream providers.
Fuck Amazon. I can't believe a class action lawsuit hasn't been started. I'm now lucky to get any "prime" item shipped to my door in less than a week when the 2 day shipping was the entire reason for subscription.
I'm now gladly paying the Waltons because at least somebody will shop for me and drop it off at my doorstep. Amazon, in my case, has lost a ton of business. Things I would normally order from Amazon I now order from Walmart or eBay, for less money, faster shipping, and a less likely lost package situation.
Has anyone noticed that Amazon orders that have issues are now being hidden from you? Go back and find the last order they either lost or had to be refunded. It's going to take you a bit longer because they don't show it to you in your account. You will have to find the email with the order number to search for it.
Also remember how Amazon's big pull before prime was their easy returns? Yeah well those times are gone. Getting a human on the phone is impossible without finding the right phone number online, and they now outsource all of their customer resources to giant call centers. You will be lucky to get a refund for an item you never received. After 3 hours on the phone I finally got them to refund and item that was at the time, 2 months late. That item was $34.
Amazon has pulled one of the biggest bait and switches of all time and I can't believe it's not more discussed. Garbage tier conglomerate.
Over here in Germany overnight shipping is pretty much the norm unless you get supremely unlucky and both source and destination addresses are in the boondonks. DHL also offers guaranteed overnight, but, as said, it's usually not any faster especially since online retailers build their warehouses directly next to DHL hubs. So to sell prime, they started artificially delaying shipping -- you can see that in tracking, they're simply waiting until they hand stuff over to DHL, which then operates as fast as usual.
DHL is not the only shipping company in Germany, amazon has contracts with pretty much all of them, and in my case the nearest pickup location happens to be Hermes. Which Amazon apparently hates as they're delaying packages for a good two weeks.
The result? I'm pretty much done ordering from Amazon: Other shops ship faster and aren't more expensive. What amazon still has going for it is a ludicrously large selection so very occasionally (once in a year or so) I order there and, what do you know, they're trying to get me with a free month of prime and actually ship on time, then.
Truly, late-stage enshittification.
I'm surprised that you have had bad experiences.
Evil corporation and all that and I am uncomfortable defending it, but I have had a drastically different experience.
I frequently get stuff next day or within 2 days and always get refunds without having to jump through hoops or anything and there are multiple places to choose from for dropping off a return. Also, the price is almost always cheaper or within a dollar of where I can find it elsewhere.
I've had some things take longer to arrive but they are clear about them not being prime and are up front about the delayed arrival time before I submit the order so I know what I'm getting into and if it's something that I need quicker I just pick a different similar product that is prime eligible. There's almost always an alternative that is a similar price with faster shipping. I've never had an order not show up either. In fact, I've never had to even call them or contact support at all.
It's too consistent to be good luck. Hell, it's so convenient that I feel guilty for buying stuff that I could get locally for a comparable price but would require me to fight traffic and stand in line to pay.
Maybe the difference is regional? Or maybe a rural area vs city thing? I don't know. I guess the bright side for you is that you're spreading your money around? Regardless, it sucks that you've had so many issues!
Same here. Heck, I often even get one day free shipping, which is insane.
Honestly, I have received stuff in 2 days even without having Prime. They tell you it's taking a week, but the package arrives much earlier. I don't really order that much tho, so maybe I just got lucky.
Sorry you've experienced that but I've had pretty consistent next-day or 2-day shipping whenever I've ordered anything with prime.
I know that there are many people that have not had any impact to their shipping times. Those that are near distribution centers, in cities, are not going to see the same change that I have, but Amazon has not held up their end of the bargain for many others. Amazon advertised 2 day shipping to an entire country, provided the service, and then cut the service to those who aren't close to distribution centers and major shipping hubs. They havent lowered their prices or offered any incentives to make up for their lack of services they promised to provide.
Amazon is US-based Temu at this point. Scam products, fake reviews, trash generics, non-existent service, and egregious privacy violations just using the site....
(Not to mention directly competing and undercutting their own merchants out of business with "Amazon basics" trash)
... And people are so quick to give them eyes and ears into their homes. Yeeeesh!
And it doesn't matter what crimes they commit at this point because AWS has basically cemented them into global infrastructure. The store is an afterthought by comparison.
They created the worlds largest rug and sold us all the brooms.
I actually just got something yesterday, that I had ordered the day before. I didn't even have to pay more to get it delivered overnight. I do agree that Prime Video sucks, and I do have other issues with Amazon, but as far as shipping, the items I want are usually delivered in a couple of days.
I just made another comment about this, but the jist is that those who aren't near distribution centers are getting screwed. They don't give us 2 day shipping anymore.
Amazon taking after Texas electricity providers..
Does Texas have something in place preventing people from getting solar? I don't live in Texas, but my solar loan payment is a flat $200/month for 10 years then goes to $0. My buddy in Texas complains about getting $700 electrical bills, but when I recommend solar he acts like I'm recommending he cut off his left ball.
I live in Texas but have never looked into solar. The fight to switch to renewable energy will be a long one because of the politicians. Texas makes a shit ton of money from oil. Politicians will continue to convince citizens that renewable energy is dangerous, ill-conceived, and "woke" so that we stick to traditional resources. There's nothing stopping someone from getting solar panels, but I'd assume it would be more expensive. I don't know if there has to be prior infrastructure in place, because that would be a problem. Some people don't even have fast internet in the Houston suburbs because they don't want to lay all the wire for only 100 people.
Does that mean they owe me $705.99 if it's Saturday?
Nah, you'll owe them another 12 bucks for the inconvenience of them looking bad
That $705.99 is totally worth it if I can get my yoga ball by Thursday.
It probably not showing up on Friday, you know that right?
Wednesday is also fine.
And? If it cat sit there for a month, why would I care about two days?
Pay an insane amount of money to get it tomorrow, pay nothing to get it the following day
Yeah, makes sense, Mr Bezos. Not absolutely ridiculous at all.
Muahaha. Must be Woot!
Pay for delivery and we'll get it there on X. Or don't' pay for delivery and it gets there when it gets there.Honestly that looks like Amazon... And for the past year that's been my experience, too. Everything takes weeks to get to me, it's ridiculous.
Amazon bought Woot! a couple years back. Unlike GameStop's acquisition of Think Geek, Amazon has mostly left it alone.
Wow that still exists!
It probably wasn't prime, that happens when the company selling doesn't want to pay amazon to ship it through Amazon or doesn't want to pay for shelf space in the Amazon warehouses.
Look on the upside at least you don't half to pay up to 50% of your profit to amazon just to stay competitive.
It's good to have options.
Plot twist, he ordered and antidote for a poison that only kills people on Friday. He can't afford the shipping and now is trying to see if he can just barely make it to receive the antidote.
omg capitalism, my life is now worse having seen this option!1
did I do it right, lemmy.ml?
This is a good thing. All those "order today, in the mail tomorrow" offers are bad. Drivers are payed poorly and their workload is ever increasing. Therefor they have no drive like maniacs, speed through school zones, park in thr middle of the street with their alarm lights on, literally throw your package out of a moving van, etc. Also the environment doesn't need more vans driving everywhere, three times per week. Something like a central "packages office" in every town would be a very decent solution woth few negative effects and mayor positive effects.
That solution would lead to replacing the trucks that are full of packages making relatively few trips, with everyone getting into their own vehicles to collect packages from the “packages office.”
This would lead to increased congestion, more resources being used, increased wear on the roads, more traffic accidents, etc. The paid drivers can be monitored to be complying with the laws while individuals drive like the assholes they tend to be anyway.
This is a horrible solution IMHO that would lead to way more problems than it solves.
Already commented above, but the USPS brings better than half my Amazon stuff. And he's driving by every day no matter what.
I know it's hip to hate on Bezos and Amazon, but the company is nothing if not wildly efficient.
People are not inherently bad drivers. Also, this solution wouldn't necessarily create more traffic. People can pick up their package after work, or after they drop the kids of at school, or when they're doing groceries. I wouldn't expect many people making the trip for the single purpose of picking up a package
Also the environment doesn't need more vans driving everywhere, three times per week.
Would you rather 100 people in my hood make the 22-mile round trip to Walmart in their individual cars and trucks? Also, there's a man that delivers most of my Amazon stuff. He's drives a little square, red, white, and blue car. He comes by everyday anyway, might as well bring my Amazon.
What about the people who can't drive for one reason or another or don't have or afford a car? Fuck those people right?
If you can't afford a car, you can go fuck yourself, sure, or you can take your bike or the bus? The idea is to have the package-office close enough to be able to do that. If you're not able to go, you can also go fuck yourself, if that's what you want, or maybe it's an idea to have a local delivery service with electric cars or bikes. They can hire local folks, who will probably behave better in their own community or at least be more accountable for it.
