This is the whole reason we have strict building codes for door hardware. Locks have to be able to open in a single action, and room with a larger occupancy have to have panic devices that can open the door just from falling on them. The panic devices were invented after a major theater fire killed a bunch of people thanks to their stupidly-designed fancy locks that nobody could figure out how to open during the panic.
Alarming, and I’ve just watched a video about how to get out of mine in an emergency.
However, presumably this predicament could apply to many/most modern cars which rely on electrics/software more than ever, and isn’t particular to Teslas?
You should not have to watch a video or read a manual to open a freaking car door.
👆 That right there.
The fuck are people supposed to do who don’t even own the car?
👆👆 And that even more so.
We have literally centuries of knowledge of human-machine interaction. We know what works and what doesn't. We know the importance of getting this right from watching what would be a literal lake of blood if put into one location before us. And one of those things that works is making sure the emergency tools are very obvious and in our faces. The rear door instructions for the Model Y alone are a horror show for anybody who has ever been in a crisis before. And then on top of that not all Model Ys have such a latch anyway.
Be confused as hell when the Uber driver doesn't speak English.
Or be me, someone who noticed the weird ass flat handles on the picture and googled how to open the door during the 11 minutes it took for the driver to arrive.
I consider the electronic door handles to be a violation of functional safety ISO 26262. I would think that in a fire situation the doors electronics are pretty unlikely to work. The manual release is not a good control because a reasonable person isn't necessarily going to know it exists. I work in the automotive industry and most organisations I have worked with are big old manufacturers and they think extremely long and hard about this kind of thing. Sadly I doubt Tesla cares so much about ISO standards.
Not all Teslas have mechanical latches on all doors. Specifically some Model Ys don't have them on the rear doors, apparently. (This is addressed in the article.) ¹
The mechanical latches have often been panned on the safety front because they're inobviously located and operated. Point 4 addresses this further, but look at the instructions for the rear door in the Model Y in particular.¹ This is complex and confusing without panic and adrenaline. (This too was addressed in the article.)
Not everybody knows about the mechanical latches. While one could argue that the driver should know their vehicle, what makes you think the passengers are going to know this, especially given the poor placement of the latches. Especially given just how convoluted the rear door releases are. (This was also addressed in the article.)
When people are in mortal danger, figuring out complicated things, or remembering obscure things like where the manual release latches are, is not going to happen. If the control to open the door isn't open, obvious, and in your face, you will not remember it unless you've been specifically trained to have this in your immediate-recall memory. That's why pilots of aircraft spend so much time drilling the same thing over and over again. Or people in militaries. Or people in emergency services like fire departments. (This was addressed in the article as well.)
Moreover, with the Model Y in particular, not all vehicles come with manual releases for the rear doors, as Tesla warns in the car's manual. It's unclear if the Model Y involved in the crash was equipped with the emergency feature.
Ok but they didn't open the front doors either. This is an argument of "the emergency latch is not clear enough", pretending there is no match is a losing argument