Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It
Walgreens CEO Distressed to Learn That Locking Everything Up Keeps People From Buying It
Walgreens has discovered that locking its wares behind lock and key in an apparent effort to stop shoplifters has backfired spectacularly.
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Yeah turns out people don’t like:
- Being treated like criminals
- Having their time wasted
Walgreens’ inventory shrinkage is not my problem. Locking everything up rather than paying loss prevention staff is just going to piss everyone off.
Being treated like criminals
I've been followed around a store. Guess what store I've never bought from and won't be back to.
Well you didn't tell us which store so we don't know
They told you to guess!
Radio Shack?
Everyone who ever entered a Radio Shack was followed around the store.
And enough people didn't come back that they went out of business.
Man, I miss radio shack when they actually had electronic components.
They sold out their base 😤
Yeah, they were great for that. Ever since they closed, I don't really have a local source for that kind of thing anymore.
Then I'm not wrong.
If you went over to the components drawers they’d bolt though, they didn’t know how to answer any questions about that stuff and also knew you were too cheap to buy a cellphone (I’m talking the last 10 years of the store or so, when they tried to be sprint stores or Verizon or whatever).
At self-checkout in a lot of stores employees stand behind me because I move fast. Apparently that means I’m stealing rather than I move faster than a snail when there’s a huge line of people waiting.
God the ones here don't let you. The scales have to match so you can only pick up one item at a time, scan it, put it in the bag, and wait for the scales to read.
I stopped going to Kroger grocery stores mostly over price but honestly even if they lowered prices I wouldn’t go back specifically because of this feature. It’s more pleasant to shop at Walmart or Safeway as they don’t use this kind of system.
If a store has an intentionally terrible interface like this, or displays a video feed of you using it, I'm not touching self checkout. Going through a cashier's line is fine, and walking away from my cart and never coming back is fine if that's not an option.
I avoid the self-checkout at the local target because they display a video feed of you using it with a distressingly bright blinky light. It's just sensory overload and I don't need that in my life.
Holy shit I hate that so bad.
I don't have any krogers just their rebrands. I only shop the ads (when it's actually a good deal) and do drive through pick up.
Self-checkout is the symptom. The disease is wandering around a store thst is ever changing and lack any industry standards.
Having them pick the order is like the olden days when stores were merely a counter with a clerk who would go in back and grab the items on your list.
Please let us go back to that.
Actually we had a 7-11 type store that took over a fast food place. They kept the drive-through and used that after like 6pm, taking a list and gathering everything while you were at the window. So awesome.
Oh my god I hated those scale checkouts in the US. “Please remove bag from area” etc.
🤖 PUT YOUR [item] IN THE BAG.
“In case you haven’t been doing this since 1996 …”
“Place your ITEM in the bagging area”
i’m starting to worry we’ll never find out which store it is. the suspense is killing me
Not if you don’t guess
Hot Topic?
Circuit City
Jimboys Tacos
Toys R Us?
Red Door?
Buttplugs R Us?
Maybe if there were like 2 employees in the store, people would feel less comfortable stealing shit.
The Joann fabric near us has these speakers that will say something like "ask an associate if you need anything" when you walk near them. They put them near the expensive shit.
Clearly, it's an attempt to alert staff when someone is walking near the expensive stuff, but like...the store has 2 employees and when they're not checking people out, they're trying desperately to keep up with the boxes of unloaded freight clogging up the aisles.
Nobody is watching you steal stuff.
Personally I LOVE having my time wasted!
Only if it's in fun and/or interesting ways, though, not waiting for some underpaid and overworked employee getting a key for the toilet paper safe or whatever.
See, that right there is capitalist talk.
Time enjoyed is not time wasted unless you're Ebenezer Scrooge.
Hmm, good point. I sit corrected 😁
I expect you like wasting time, not having your time wasted.
That's the difference between sitting around doing nothing and being forced to do nothing while you wait for something.
Yeah, they've been steadily reducing the number of staff in the stores to save money. I'd say look, you have that savings, just accept some shrinkage. Or you can hire more staff, your choice.