I've been looking to switch from gmail to a different email provider that's more private. I've been hearing about Tuta, are there any drawbacks to it? Are there better options?
For a while I was planning on making the switch to protonmail but that's off the table now due to the recent events surrounding them.
I've been using it for a few months now. Works just fine, doesn't do anything fancy but it doesn't need to. Filter rule creation is pretty limited, and the desktop client doesn't play well with my VPN for some reason, but otherwise it works fine.
He explicitly supported the republican party in its current guise. That's enough for me to run. Fastmail is where I've temporarily landed - would prefer somewhere away from Aussie jurisdiction, but it felt like the least-shit.
If you don’t want to run your own mail server then there will always be a trade off somewhere. That trade off could be high costs to pay a tech firm to run a private mail server for you, could be lack of features, could be privacy, could be a lot of things. Even with your own mail server there will be trade offs around security etc. depending upon your skillset.
Personally, I have a hybrid approach.
Business is on a mail server
Personal with sensitive data (health, bills, etc.) is on a mail server
Personal - subscriptions, newsletters, etc. is on Proton
Everything else is on Gmail
I also have other accounts (e.g. DDG, Apple Mail, for specific use cases, but I forward the content I receive there into Gmail.
I’ve had a look at Tuta and haven’t seen enough to convince me to move anything there. I’m not going to move my mail servers to a cloud provider, Gmail is there because the address is 20 years’ old and I can’t be bothered updating everywhere that it’s used, and Proton has been great for years, has grown well, and has a corporate mission that I agree with. DDG, Apple Mail etc. is what the internet sees of me - They generate unique email addresses and then I forward the content I want into Gmail, or sometimes Proton.
Tuta and Posteo are both pretty excellent (posteo is cheaper, but has a few less options that might be a deal breaker if you need them, like custom domain support).
Disroot is a good free option, and they offer custom domains after a one time donation.
Mailbox is okay, though they are known to have a very odd 2fa, and will recycle your address if you ever stop paying, allowing others to claim it and potentially impersonate you.
Posteo is unique in that they'll never delete your account for inactivity, or even if you stop paying, where they'll let you access and read emails, but not let you send them until you pay again.
Edit: apparently Tuta is going downhill according to others here, which is unfortunate :(
Mailbox.org beta offers regular 2FA setup via authenticator. I've been using it for months and I'm yet to run into any issues.
In general, I've been with MBO for almost a year and I'm happy with the service. You basically get a complete replacement for the google suite which you can use via your app(s) of choice.
Glad to hear they're improving the 2FA! I did forget about their office suite and file storage ability, which does set them apart from all except Proton.
From what I understand, Tuta may have a slight edge theoretically, but email itself is a pretty poor protocol when it comes to privacy.
Tuta was forced by court order to implement a message logger for an individual, but AFAIK all of their previous messages were encrypted and could not be read by Tuta, and therefore the Government could only see new unencrypted messages coming in before they were encrypted.
Disroot only recently implemented at-rest encryption, so that should be fairly solid now. Posteo also allows you to encrypt your inbox and calendar at rest.
Even with that, consider all private email providers as mostly just to avoid surveillance capitalism (to prevent your data from being mined and sold), but with only marginal protection from state agents.
I'm using Tuta and their app for a few years now. The app was slow indeed but it's good now, no problems so far. Lack of IMAP support is justified with security, they say. I personaly don't need IMAP as I'm completely satisfied with the app, which is available officially in f-droid btw.
In comparison to Gmail? Yes, but that's a very low bar to clear. You need to be aware that Tuta are currently enshittifying. The product is getting worse and the price increases. It's slow, but it's happening. I switched to disroot.org after 2 years of Tuta because I got fed up with it.
_drkt provided no proof of Tuta's enshittification. There are no paid ads for third party products in any Tuta UI. Don't panic yet. Read all the comments here, maybe.
I've used Tuta for years, paid account with multiple custom domains.
I prefer them for their principles, but their clients are extremely frustrating. Emails load very slowly and their email search is basically unusable.
I've resorted to downloading old emails and using other clients to import and search through them. I really wish they would improve their email search.
I've had a bug with the android app where sometimes notifications for emails just don't happen. I've received a new email notification, opened the app, and found that the notification was for an email received 5 hours ago, and I didn't get any notification for the email 3 days ago or the email 1 hour ago.
Despite this issue and several other minor issues, I still recommend Tuta. Mostly because I can't find anything better.
If you're on Android, by any chance, have you gone through all the battery optimization, background process killing, and startup settings? Some OEM's versions of Android are real bad in that way. Giving the app the right settings and permissions may decrease the number of delayed notifications like that.
I am using Android until I can find an alternative. I've turned off all optimisations I can find. I haven't had the issue in a few weeks, but it did happen once since changing settings. I'm hoping that something random I did (like a phone restart) somehow fixed everything.
No single organization should be trusted. "Emails paint an intimate narrative of ourselves — the people we talk to, the books we read, the politics we practice. This information is powerful. When we lose control over it, it can do great harm to ourselves and our loved ones." https://ideas.ted.com/why-we-should-all-care-about-encryption-really/
What’s the practical takeaway here? Just don’t have an email basically
@[email protected] The takeaway here is not "don't use email at all." You can employ OpenPGP, and encrypt your emails. Also, host your own keys. Perhaps don’t allow a single corporation to have your private key and access to your encrypted messages simultaneously.
Take control of your data. Host your own email or use a provider that cares about your privacy.
We talk about this so often in privacy communities because, although emails are particularly difficult to secure, they're so important. Swapping your email provider or hosting your own is so easy to say and so hard to do, but so worth doing. I would suggest taking some steps towards FLOSS/FOSS and other privacy-friendly options in other areas first to get used to the idea of change and some of the difficulties you'll handle in that realm
If you don't care about their (nonstandard, incompatible, and snake oil) end-to-end encryption feature and just want a freemium email provider which (purports to) protect your privacy in other ways, the fact that their flagship feature is snake oil should still be a red flag.
Is there anything about Startmail (company that does Startpage.com) that is worth avoiding? I've never paid for mail but if it's solid and avoids Google I might.
StartPage/StartMail is owned by an adtech company who's website boasts that they "develop & grow our suite of privacy-focused products, and deliver high-intent customers to our advertising partners" 🤔
They have a whitepaper which actually does a good job explaining how end-to-end encryption in a web browser (as Tuta, Protonmail, and others do) can be circumvented by a malicious server:
The malleability of the JavaScript runtime environment means that auditing the future security of a piece of JavaScript code is impossible: The server providing the JavaScript could easily place a backdoor in the code, or the code could be modified at runtime through another script. This requires users to place the same measure of trust in the server providing the JavaScript as they would need to do with server-side handling of cryptography.
However (i am not making this up!) they hilariously use this analysis to justify having implemented server-side OpenPGP instead 🤡
I don't know if tuta and posteo have some special privacy features, but if you're just looking for a non-gmail provider I've been very happy with fastmail. It's an Australian provider with a good track record afaik.
Would also highly recommend getting your own domain if you can, so your address doesn't belong to whichever provider you choose.
I don't have the know how to talk about safety and privacy, but here are some caveats.
I think you have to use their client and can't add your adress to 3rd party clients like thunderbird.
Their client is however nice to work with.
If you forgot your password, the only way to change it is by using a key that is given to you after account creation. Keep it safe! Check for spelling errors If you lost the note or it's not in you passwordmanager or whatever you use, your account is not recoverable. Their support can't help you reset your pw.
Other than that they make email encryption pretty easy with a checkbox right under the recipient in the email editor.
Another handy feature are the aliases. (Payed feature) You can set up some email adresses for certain purposes, and filter their traffic into different inboxes quite easily. If one of them.get's compromised, deactivate and move in. Your master adress is probably still usable.
What I do not like is the fact that paying customers get support first.
Yes, I use it and generally like it. Their app is a little buggy, but they have email support and accept bug reports on GitHub. This is helpful for finding out what other users are seeing. It's a small dev team with frequent releases
Haven't read anything bad about Tuta so I guess it's fine. Other good ones are Proton, mailbox.org or posteo.de. Anything that's not by Google, Microsoft, and so on.