To be clear, I'm under no delusions that anyone from the company will see this comment, but this is enough for me to never buy their products ever again. So they have verifiably lost at least one customer for life over this.
On the infinitesimal chance someone from the company does see it who has decision-making power from within:
Fuck (capital F) your garish plastic crap with LEDs plastered all over it. Your products were a hard pass before this, and now I'm encouraging others to avoid you
My Razor Copperhead mouse lasted less than a year. My Logitech MX518 lasted 12 years before I donated it, and it was still working when I gave it away. My one experience with Razor was enough for me to figure out that they're a marketing company, not a hardware company.
I feel like all brands are racing toward the bottom now. I pretty sure Logitech replaced most of its switches to the cheap one that's guaranteed for half the clicks they downgraded from.
I am though. The thing is, I have bought their products in the past. At one point I was a customer. This shit makes me a detractor, which is potentially negative sales beyond my own
You mean their build quality was actually good at one point?
I bought one of their first mice. It was $200 and their flagship product. The paddles on left and right click squeaked. They squeaked. Because the plastic was so cheap and the way they built it. I didn’t look at them for like 10 years. Bought their Viper Pro 2 couple of years ago. The receiver went and then the wheel went a year later. Never had either of those go on any other mouse and I’ve used a ton over the past 15 years. All gaming, flagship.
They resolved the matter but doesn’t make their build quality good.
I got their first gen Naga and it was outstanding. Idk if I just got lucky, but it straight up felt like something engineered and built by NASA. Their products since haven't come close to hitting that bar.