I mean, if Tesla thinks the guy is the owner, then he should be able to know where it is and control it. If he was no longer the owner, they should have updated that with Tesla.
It's not about who is the owner. They both were. It's about the fact that Tesla only supports having 1 owner, and the husband set himself up as the owner and added the wife as an additional driver.
Honestly, I don't see a good way out of this without adding a feature that only the profile that unlocked the car last being able to see where it is. That's not a feature they have, nor are legally required to provide.
Usually in cases like this the court looks to who makes the payments. He may be co owner but if he hasn't made any payments since separating and hasn't used the vehicle it isn't his.
The honor system nature of restraining orders allowed the abusive husband to break the restraining order. They just make it extra illegal when the restrained person goes ahead and commits whatever crime they were going to commit anyway.
Tesla told the woman that it could not remove her husband’s access to the car’s technology because his name remained on the vehicle’s title as a co-owner, along with hers, according to records she filed in her lawsuit.
This sounds like a problem courts needed to resolve, not Tesla. They don't reasonably know which spouse has legal possession of the car.