The real takeaway here is that Wells Fargo pays for work that isn't quantifiable via review of the work product. What are these people doing that produces nothing that can be reviewed to quantify their performance to such a degree that simple mouse movement is the only metric they can be judged by? If I were stupid enough to be invested in that criminal enterprise I'd be pissed.
The article doesn't say the fired employees were doing this all the time. They could have used them for an hour here and there while they were out running an errand. Very difficult to spot that on any work review.
If they had measurable productivity that was acceptable then who cares if they needed to step away for a while? Wells Fargo is sending a message that they care more about warm seats than actual results.
This tells me that Wells Fargo has middle management layers so useless, they can’t even understand if their employees are doing their jobs so they resort to monitoring.
They literally just want their employees to look busy because their corporate culture isn’t able to comprehend managers having close relationships with their direct reports and their work.
Companies should be looking at an employee’s output to determine if they’re worth keeping employed. If you can’t measure that, what the fuck are you doing? How do you justify having any employees when you don’t know what they contribute to the bottom line?
And probably a lot was invested in catching these scallywags. Just imagine having to setup this kind of monitoring. Or did the employees have mouse mover.exe on their pc.
Probably they recorded the screen and used that as monitoring.