Canceling subscriptions has to be as easy as signing up, FTC says in a new rule
Canceling subscriptions has to be as easy as signing up, FTC says in a new rule
I’m pretty amazed that this rule was actually passed.
The Federal Trade Commission on Wednesday released a final rule called "click to cancel," which says online subscriptions should require the same amount of clicks to end as they do to sign up…
Wow.
So all of us are hoping this also includes gyms. Please tell us this includes gyms.
The Economist's entire business model just went bust.
I really hope there's better language in this bill than "as many clicks as it takes to sign up". You already know all that will get us is a longer sign up process that's less confusingly presented. As long as it's theoretically possible to cancel in the same amount of clicks then it doesn't matter if it's so intentionally awkward to pull off that hardly anyone can figure out how to do it.
It still takes 1 click to cancel, but the button is 1pt text and randomly bounces around the screen
The cancelling process is easy! Just one throw to hit the cancel space on the Lucky Wheel!
Step right up! And make sure your Wii remote strap is fastened securely!
I guess it's less ambiguous than 'easier' but I'm curious what we'll actually get (from companies like Adobe).
it's already as easy as cancelling the card number I gave them.
Sure, but the point is the whole situation shouldn’t be adversarial.
Oh no! Think about the economy! Now companies are forced to do outrageous stuff like providing services the users value and want to keep paying for.
Maybe I'm blind but I couldn't find the unsubscribe button on the Spotify mobile app. Found it ezpz on the desktop version. Pissed me off that I can sub on the app but not unsub.
People who only use phones for everything probably see that and just never unsubscribe due to the hassle or lack of knowing the difference.
They should us that posturing when talking to predatory cc companies too. It should be as easy to get out of 30% interest as easy as it was to get in. I bet that would improve credit markets.
Can't you transfer the debt and cancel the card already?
So like, we'll have to send a letter and wait 14 business days, then come by physically and beat the guy behind reception to an arm wrestling match while a bunch of beautiful ladies tries to convince us to stop before we can sign up?
Aw geeze