Who said they are not needed? Are they "not needed" because, while profitable, they need to make more profit? We need to add some skepticism whenever c-suite people lay people off because it is almost always because moar profit.
She hired too many middle management types and not enough drivers, then after the union forced her hand to hire more drivers, she had to lay off the non union guys and gals that she shouldn't have hired in the first place.
She also, in her grand $100 million a year wisdom, closed all the customer counters because fuck you that's why.
Interesting that they are laying off managers while "moving towards more automation". I'm guessing they mean draconian employee-monitoring hardware and software installed in the vehicles, warehouses, repair facilities, etc.
Coincidentally, my UPS packages have all been delayed over the last two weeks. One was supposedly delayed from CA to OR because of "weather" which is odd as it has been sun and mostly mild temps over the last week. Another had it's tracking showing "we don't have the package yet" right up until the morning that it was delivered.
HA! The Marketing and Sales jobs will go untouched, there is no doubt. IT managers, get ready to sling some boxes. Customer Service? Dang I forgot you were still here, ha ha - gtfo.
I tend to agree but also see the other side of it in the corporation that I work for. There are a lot of stupid tasks that need to be done that are best handled by someone in middle management as it doesn't take the managed employees away from the actual work and is something that needs to be done even if it outside the scope of our actual work.
Where I am, it's selfishness, backstabbing, and politics that are the biggest hinderence from middle managers. Without being specific, you might have someone proposing an idea that, when implemented, will sound good on paper and make them look good while actually causing our work to be completed more slowly. Additionally, you have other people who have the answers to specific problems we face as employees, but they don't want to share it because they won't get credit and a promotion for it.
They’re doing it too much though. Lots of onroads are being forced to work 10-14 hour days, multiple days in a row. They cut support staff so those few people have to do more.
And they’re not firing/retaining by who does a good job or who has more skills. They’re doing it randomly. One guy I know, one of the best dispatchers in his center, got kicked out because they drew lots on who to fire.
I don't doubt some of this is optimization in the middle. But they (as with so many companies) have expressed interest in reducing the working force with AI and robotics too. Mechanical workers show up for work, don't have HR or other issues to deal with, and can work when you need them. I.e. cheaper in even the short run. Now with UPS being union there's going to be a bit of friction there, but they'll figure it out. Maybe give a bit more to the workers who are allowed to stay (which is good for them I suppose). Other companies that don't have that protection, well...there's other jobs, right?
Peak Lemmy. These 20000 people will just self organize 🤣
There is usually room for optimization but pretending like you didn't need middle management is a big tell you've never actually done this, studied it, and are ignorant on the topic. But yeah I'm sure billionaires are paying these folks out of charity 🙄.