Definitely laziness. They already laid off or ended the contract of whichever fresh college grad from Jordan they had set up both the app and server for a couple hundred bucks, so while there's nobody to fix the flaws, there's also no ongoing maintenance costs, so they're not really losing any money.
This article is pointless, I mean it doesn't even have a step-by-step to make sure no one exploits it. I certainly would never use a bug in software to get free laundry.
Sounds like it's just a super basic program with zero protection. If you can figure out what the "commands" are and how to send em, that's all you need.
Wait, are CSC Service Works paying for the electric, laundry detergent, etc... or is this just a convoluted way of leasing the use of a washing machine?
The bad side of this is if someone was to zero out all balances of every user. I wonder if it is possible to do that or just add to the balance. And let's go worse, sending every balance to negative (because they could be too lazy to check for this).