Bethesda, simply put, doesn't know how to react to criticism. Instead of taking this feedback and improving their product they double-down and insist that you should like it because they said so. If it's boring it's boring man. They are simply as disconnected as possible. Remember the whole canvas bag fiasco? Then they said "ah, canvas costs too much, we aren't planning on doing anything with the nylon one"... deal with it in other words. Then they were puzzled why people disliked them to all hell.
I can’t believe how ignorant you are of the worldwide canvas shortage of 2018. Canvas became a global strategic resource. Lack of canvas destabilized numerous nation states.
The idea of frivolously wasting that precious canvas on a video game trinket is frankly offensive.
Yup. And shitty plastic shell for the rum. Then people who requested refund got their info and CC numbers leaked by their system which they took offline immediately.
I'm not 100% sure but I think FO76 is maintained by BGS Austin. They seem to be far more interested in taking feedback and making the game better than the main Bethesda studio. FO76 may be fundamentally flawed but post-launch it's definitely getting more care than Skyrim, FO4 and Starfield combined.
They also took class action lawsuits for that game as well, so that might be affecting that push to fix the game. But even if they fix it, doesn't negate the fact they said they don't plan on fixing canvas issue, or any problem they caused. Only when there was an outrage they reacted. Remember the horse armor for Skyrim or when they tried to sell mods that were included in previous game. I do.