Google says it can’t fix Pixel Watches, please just buy a new one
Google says it can’t fix Pixel Watches, please just buy a new one
With no official repair program and no parts, broken Pixel Watches are just e-waste.
Next thing to be killed by Google in 3, 2, 1...
66 3 ReplyThis is why for the first time in my life I ordered an iPhone. My domains being sold off to squarespace was the final straw for me.
33 12 ReplyTo be fair, telling customers to "just buy a new one" is standard Apple practice.
55 12 ReplyTo be fair here... Apple doesn't repair Apple Watches either. If you have AppleCare they still just replace it with a refurbished unit.
Google doesn't even have a similar program though.
31 3 ReplyThis is one of the weirdest statements I've ever read.
I don't like the repair policy of this company so I'm switching to Apple......
Tell me you live in a dark cave without telling me you live in a dark cave.
24 12 ReplySame here. Not sure why but being told all my domains were being sold to squarespace really pushed me over as well.
9 0 Reply
This is why I never invest in any Google product. They have a terrible track record of killing a project months after it was released.
7 0 Reply
Take them to court. Completely unavoidable amount of waste. C'mon
37 3 ReplyWhat happened to the right to repair in the EU?
7 0 ReplyThe Commission transmitted a proposal to the European Parliament. The Parliament and the European Council have to discuss and pass the proposal for it to go into effect.
3 0 ReplyDidn't Google get out of it somehow
1 4 Reply
I’m so close to going pixel again but stuff like this really bothers me.
I’d hope that if they did exchange the watch, they’d at least refurb the broken one that was handed in.
11 0 ReplyExchange?
Google doesn’t have a program for that, and they’ve already said accidental damage isn’t covered by warranty.
So if you crack your screen, it’s entirely on you to just buy a full new one. You could turn it in for recycling, sure. But that wouldnt go be be refurbished. Most companies don’t do their own refurbishment, and the pixel watch does not any parts available to it outside of manufacture.
4 0 ReplyEvery pixel product I have had was fine when I got it, but Google just won't commit to support its products in any reasonable way.
I've never had similar issues with Samsung.
4 0 Reply
Oooof, its kinda sad given pixels are some of the few devices with an unlockable bootloader.
11 0 ReplyI'm still upset about my OnHub, really nice routers but essentially bricks now if it's not already set up.
8 0 ReplyThis is why I love my Watch 6
7 0 ReplyIs it worth it if you don't have a samsung phone?
2 0 Reply
Very anti right-to-repair. Remember that Google has an iFixit partnership.
5 0 ReplyI like this watch face. Does anybody know where I can find it?
1 0 ReplyMy amazfit watch does all the shit the Google watch does (and more) and it has lasted two years already. When it breaks I won't feel bad about getting a new one because they're that good, and priced right.
1 2 Reply