Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.
Zoom Changes TOS to Say It Won't Train AI on Your Calls 'Without Your Consent' After Backlash::Zoom added a line to its terms of use on Monday, after concerns that the company was using calls to train artificial intelligence algorithms went viral.
So if they actually implemented E2E encryption like they said (last time they were called out on lying about it), how exactly would they even collect this information?
You'd need to MITM the calls for it to even be possible, which raises other issues...
Technically they can collect whatever they need, before encrypting to send from E to the other E, and send, with or without encryption, to their servers. The "E"s are the devices on each end, not necessarily the users mouths and ears.
You can send your typed credit card to that site using SSL encryption, but the number can be captured by a keylogger or a screen capture before being encrypted.
True, but in that case you don't actually have real E2E encryption anymore, as it would need to be sending copies the data to a tertiary destination for processing by AI. The application itself would be the malware (which, TBF is kinda accurate for Zoom anyhow)
Yeah, Zoom could encrypt the data twice with different keys, send one packet to their data collection servers and the other to the other people on the call. It's still technically E2E encrypted, there's just two sets of "ends" (origin to data collection and origin to meeting).
The added line to their TOS doesn’t block anything anyone was concerned about. It says they won’t train their own models without consent (which you give by using any A.I. feature or joining a meeting where the presenter uses A.I. features).
But what people are worried about is them licensing conversations to others for A.I. training. Many Zoom calls are one to many presentations but a lot more are private conversations with insider info, trade secrets, PII, legally protected data (like a healthcare record in the US), etc. Zoom is reserving the right to do whatever the fuck they want with recorded meetings.
Section 10.4 of the TOS is the issue. Most people don’t care if they use data internally to build features. Lots of people care if they share private meetings with third parties.
I think soon they will have systems in place to cillect data by concent. And then secretly will train their ai anyway.
Whose going to punish them. Nobody.
What's the point of talking about consent in a TOS that you have to "Accept and Agree" to in order to use the service. Odds are that that's enough consent for them.