Yeah. Even legacy stuff. Want to fire up that old server? Need new firmware for it? Guess what. Now it needs to be on contract or HP won't lift a finger to give you old software they already have.
I used to be a bit iffy on Dell years past when their reputation was largely as commodity shovelware and overpriced premium kit. But honestly, they've evolved over the years into by far my favourite of the big mass manufacturers. Not only is their hardware generally solid for the price point (with a few exceptions), but their customer service is absolutely second to none. I've never had such smooth and helpful customer support from any other hardware manufacturer, big or small.
That alone puts them leagues ahead of HP and Lenovo for me.
Yeah of all the zombie reanimated corpses of computer companies that used to have some kind of reputation but now have been hollowed out by enshittification, Dell seems to smell the least.
About 90% of laptops I've seen fail are made by HP. Specifically, it's their cooling solution that always seems to fail, even after replacing the thermal paste.
They might be great laptops for maybe about 3 years, until they're not.
A friend of mine won the top of the line omen model in a gaming tournament. We went through three of them before we just accepted the thing doesn't fucking work for shit and demoted it to a Super Gengear 64 Station boy advance and stuffed it under the TV.