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Framework Laptop Community

  • Why does 2TB secondary storage only show as an option when configuring a laptop, and not when using the marketplace?

    Even without the search, those two were the only small SSDs I could find under "Memory and Storage".

    3
  • [SOLVED] Framework laptop 16 won't boot at all after failed Linux Mint install

    I assembled my new Framework laptop 16 yesterday and tested it out with a live Linux Mint environment.

    Today I tried to install Linux Mint to a storage expansion card. During the instillation, I had to create a secure boot password for the codecs. When partitioning, I made a 32GB Swap and had the rest of the storage as root. During the instillation, there was a fatal error. I tried unmounting the partitions on the card to create a new table to try again (using fdisk). This also gave an error, so I decided to reboot.

    When rebooting, the error shown in the image was displayed and then the computer is powered off. Trying to turn it on without the live USB inserted goes to bios. I tried re imaging the USB, but the Framework still displays the same error. I tried disabling secure boot; same result. I tried factory resetting secure boot; same result. I tried booting without the expansion card; same result.

    Transcription:

    Failed to open \EFI\BOOT\mmx64.efi - Not Found Failed to load image ###: Not Found Failed to start MokManager: Not Found Something has gone seriously wrong: Import_mok_state() failed: Not Found

    The "#"s are completely solid (or possibly checked) characters.

    I tried creating a debian USB, but using that gave the same error.

    I'm unsure what I should do. Any help would be great. Thank you in advance!

    Solution: Go into the BIOS with the USB inserted and locate the boot from file option, then navigate the usb to find the grub efi file and use it to boot.

    19
  • arstechnica.com Framework boosts its 13-inch laptop with new CPUs, lower prices, and better screens

    Framework Laptop 13 gets its fourth major round of upgraded, modular parts.

    Framework boosts its 13-inch laptop with new CPUs, lower prices, and better screens

    > Framework Laptop 13 gets its fourth major round of upgraded, modular parts.

    0
  • Coreboot Progress - Update on the AMD board

    Saw this a bit ago but didn't think to post about it

    To be clear, this doesn't mean coreboot is available now and what is working for devs includes quite a few binary blobs. It's still progress though and good to see.

    It's been 5 months but you did ask me to inform you of anything happening @[email protected]

    Another link from that article shares more info: https://www.phoronix.com/news/Framework-13-AMD-Coreboot-WIP

    More info tends to be posted here: https://community.frame.work/t/responded-coreboot-on-the-framework-laptop/791/428

    5
  • Introducing the new Framework Laptop 13 with Intel Core Ultra Series 1 processors

    frame.work Introducing the new Framework Laptop 13 with Intel Core Ultra Series 1

    Today we’re excited to announce the newest version of Framework Laptop 13 with the latest Intel® Core™ Ultra Series 1 processors, an optional 13.5” 2880x1920 120 Hz display on both Intel and AMD systems, a new webcam with 9.2MP image sensor, and configurations designed for businesses and

    Introducing the new Framework Laptop 13 with Intel Core Ultra Series 1

    That 2.8K screen looks interesting, I wonder if it works with 2x scaling, and not fractional like the previous Laptop 13 screens.

    Okay it does seem to work with 2x scaling! That'd make my experience so much better since a lotta Linux but also Windows apps are still blurry.

    Here's all the announcements from the Discord server: > # Introducing the new Framework Laptop 13 with Intel Core Ultra Series 1 processors > > Today we’re excited to announce the newest version of Framework Laptop 13 with the latest Intel® Core™ Ultra Series 1 processors, an optional 13.5” 2880x1920 120 Hz display on both Intel and AMD systems, a new webcam with 9.2MP image sensor, and configurations designed for businesses and professionals with a 3-year warranty. Pre-orders are open now, with shipments starting this August. These are available in all 14 countries we’re currently in, and we’ll be launching in Sweden, Finland, and Denmark this June. We’ve also permanently reduced the prices of our Framework Laptop 13 (AMD Ryzen 7040 Series) systems, making them more accessible than ever. > > We designed Framework Laptop 13 to last, and we’re eager to make it better each year. We’ve upgraded nearly every part since first shipping in 2021, and we read through press reviews and feedback constantly to find ways to improve it further. Our focus this year is on refining the end-to-end experience for both current and new customers, making this the ideal laptop for Linux in addition to Windows, and enabling businesses to enter the world of repairable, customizable computing. We’ve also revamped our software pipeline, with new firmware and driver releases now landing regularly for each product. > > This is our fourth Framework Laptop 13 iteration with Intel processors, and we continue to optimize performance further each time. With Intel Core Ultra Series 1, Intel delivered major improvements in efficiency and battery life, especially on use cases like video playback. With a new graphics architecture, up to 6 Performance cores and 8 Efficient cores, and support for up to a massive 96 GB of DDR5 memory, the new generation drives productivity performance and a huge leap in gaming capability. In integrating this processor, we’ve redesigned our thermal system and tuned fan control algorithms to keep the system cooler while reducing noise. > [image] > The new 2.8k display option with 2880x1920 resolution at 256 PPI makes pixels invisible from a normal viewing distance, resulting in incredibly sharp text and graphics. Even better, that resolution allows for a streamlined experience in Linux through 2:1 display scaling. The 120 Hz refresh rate with variable refresh rate support, 500 nit brightness, 1500:1 contrast, and anti-glare matte surface make this an all-around excellent panel across a range of use cases. There is one oddity with this otherwise ideal display though, which is that the corners are rounded (the top corners by 3mm and bottom corners by 1mm). This is because we repurposed and customized a panel that was originally designed for another company. We’ll share more on how and why we did this in an upcoming technical deep dive blog post. The 2.8k display is a configuration option on DIY Edition, and you can also pick it up in the Marketplace to upgrade any existing Framework Laptop 13. > > > Like the new display, we developed the new webcam with a focus on improving real world usage. Instead of running the new Omnivision 9.2MP image sensor at its native resolution, we use a mode that groups each set of four subpixels together into large, high-sensitivity pixels, much like modern smartphone cameras do. This means we get amazing 1080p performance, especially in low-light conditions. We’ve also moved to lower-noise microphones for better audio clarity. > > For those of you who prefer AMD processors, we’re introducing new configurations of Framework Laptop 13 DIY Edition with AMD Ryzen 7040 Series processors that use the new 2.8k display and webcam along with our high-capacity 61Wh battery. We’ve also lowered the prices of our existing Ryzen 7040 Series configurations and our remaining inventory of 13th Gen Intel Core systems to make Framework Laptop 13 more affordable, with prices now starting at $949 USD for pre-built systems and $799 USD for DIY Edition. > [image] > We’re introducing new customization options alongside all of the system improvements. The SD Expansion Card that we’ve been sharing regular updates on is now available for pre-order, as are four new colors of USB-C Expansion Cards. We have one last bit of good news for Linux users too: you can now configure an English International keyboard with a “super” key instead of the logo from an OS you aren’t using. > > The single biggest surprise we’ve had since starting Framework is how quickly IT Managers came to us requesting longer-lasting, repairable computers for the businesses they support. There are now thousands of businesses switching fully to Framework Laptops. With this generation, we’re expanding our Framework for Business program further, with a set of Framework Laptop 13 configurations with a three year extended limited warranty and Windows 11 Pro with Autopilot support enabled out of the box. Interested businesses and professionals can order directly through our site or reach out to our Framework for Business team to get set up. > > Framework Laptop 13 with Intel Core Ultra Series 1, the new Mainboards, the 2.8k display, the new AMD Ryzen 7040 DIY Edition options, and the business-focused configurations are all pre-orderable today. As always, you can pick up any of the new modules in the Framework Marketplace to upgrade and extend the life of the Framework Laptop you already own. There are a number of competing visions for what the future of computing should be. Ours is one that is grounded in the belief that when we make a computer, it isn’t ours. It’s yours. We can’t wait to build this future with you.

    14
  • FW16 Backpack

    Just a heads up for anyone looking for a backpack that comfortably fits the FW16, especially with the GPU installed. I received my FW16 last week, have spent the week trying to find a backpack that fits. I had a few that came close, but all were either uncomfortably tight on the GPU or far too tight on the edges (i.e. not likely to offer much drop protection). I eventually landed on the STM Dux 30L. It is designed for up to a 17" laptop, which seems to work well for the FW16's deep GPU. Hopefully if someone else is in the same boat I've just saved them some research. It is an expensive backpack however. That part still makes me cry.

    1
  • Help can't install SSD

    I just got my Framework 16 DIY version and I can’t install the primary SSD because there is a captive screw in the place that holds the SSD down and I can’t remove it so the SSD doesn’t stay held down. There is a screw for the secondary SSD and it comes out. Any ideas?

    Update: I got it out, anyone else with this issue, try and pull the screw out it’s very small on the threads so it just pulls out and pushes back in when the drive is seated.

    13
  • [FW16] Batch 13 arrived today!

    I'm ridiculously excited. After being held up in customs for a few days, my FW16 DIY Edition (no GPU) has finally arrived. Unfortunately, I've got the rest of the workday to finish before I can get started.

    For "vitamins", I grabbed a 1TB SK Hynix P31 Gold m.2 2280 (still deciding what 2230 to get) and 32GB (2x16GB) of G.Skill Ripjaws DDR5 CL40@5600. I haven't had anything so modern in decades and am incredibly excited to see what fun I can get up to with so much RAM.

    First order of business, after doing hardware tests to ensure that nothing needs an RMA, and updating any firmware, is to install my NixOS base system and get it setup as a QEMU/KVM hypervisor so that the real fun of trying out the list of recommended and esoteric distros that the Linux community suggested can start. Once I get bored of that, it'll be time to start designing the parts to transform the machine into a hardware hacking/tinkering cyberdeck.

    What are you folks doing or planning to do with yours?

    9
  • Mildly interesting: the Framework Laptop on the Fedora homepage

    No big news, just stumbled on the website of Fedora Workstation and did a double take on the laptop pictured. Sure looks like the Framework!

    9
  • Plasma KDE for Framework 16 Laptop

    Edit: Kubuntu22.04 seems to work. Thanks for your help.

    I've tried to install plasma onto my new Framework 16. When I installed kubuntu directly, then after the second reboot, my laptop didn't start up again. It shows the Framework logo, but then nothing. Then I've tried to install Ubuntu first, and everything worked, but after installing KDE afterwards and rebooting, I've the same problem. Even esc doesn't bring anything up. What am I doing wrong? Does anybody have experience?

    I've used Ubuntu/Kubuntu 24.04

    15
  • discourse.nixos.org Exciting Partnership Announcement: Framework Community & NixOS Communities Join Forces!

    Dear NixOS Community, We are thrilled to announce a unique partnership between the Framework community and the NixOS community! This collaboration aims to foster innovation in hardware enablement, enhance user experience, and strengthen our collective commitment to open-source hardware and software...

    Exciting Partnership Announcement: Framework Community & NixOS Communities Join Forces!
    1
  • www.theverge.com Framework won’t be just a laptop company anymore

    It started with notebooks, but that wasn’t the master plan.

    Framework won’t be just a laptop company anymore

    > It started with notebooks, but that wasn’t the master plan.

    63
  • Framwork announces $18M in Funding! + Framework’s Series A-1 and Community Participation

    frame.work Framework’s Series A-1 and Community Participation

    Today we’re announcing $18M in new funding from an incredible set of investors, with a $17M Series A-1 round led by Spark Capital, with Buckley Ventures, Anzu Partners, Cooler Master, and Pathbreaker Ventures participating. It’s ultimately your belief in our mission and products that drives our

    Framework’s Series A-1 and Community Participation

    cross-posted from: https://slrpnk.net/post/8883519 ># The blog post > > Today we’re announcing $18M in new funding from an incredible set of investors, with a $17M Series A-1 round led by Spark Capital, with Buckley Ventures, Anzu Partners, Cooler Master, and Pathbreaker Ventures participating. We started just over four years ago with a vision to remake consumer electronics to respect people and the planet. We chose to take on the notebook space first to prove that it’s possible to fix even the most mature, competitive categories with an excellent product that is simple to repair, upgrade, and customize. We’ve continued to increase our sales and market share substantially each year as the industry broadly has struggled. It’s clear that our commitment to longevity is resonating. It’s ultimately your belief in our mission and products that drives our success. > > > When we closed a Series A round two years ago, we shared our strategy around fundraising, which is to raise as little as possible and focus funds on efficiently expanding the reach of our mission. You can now see the results of that investment with Framework Laptop 16 out in customers’ hands. With this new round, we’re continuing to deepen support for our existing customers, scaling the reach of our current products, and extending to additional product categories that let us empower new consumers and businesses. Ultimately, we need for everyone in the world to have the option for a longer-lasting product, no matter the category. > > > A core focus of this fundraise beyond taking in capital is bringing strategic connections and expertise. We chose each of our new investors based on their belief in our mission, the strengths of their teams, the companies they work with, and the reach of their networks. We’ve had a number of early partnership discussions with other startups in our investors’ portfolios, and we’re excited to share more about this as we deliver on the results. Cooler Master is a key strategic partner-turned-investor, having been both the supplier for our Framework Laptop 16 thermal system and the first company to join the Framework ecosystem with a compatible product, a case that enables Framework Laptop Mainboard reuse. We have additional collaborations with the Cooler Master team in incubation now. > > > There is one group of people who are more strategically important than any other: the Framework community. The third most common question we’ve gotten since starting Framework (after “AMD when?” and “Upgradeable graphics when?”) is “Can I invest in Framework?”. The answer is finally… possibly. In addition to the $17M of funds we’ve raised from traditional investors, we’re raising a $1M community round to enable 100 of you to invest $10,000 each in Framework. Investing in startups is approximately the riskiest place imaginable to put your money, and statistically, the most likely outcome for any individual early-stage startup investment is for it to become worthless. With that in mind, for both moral and regulatory reasons, we’re limiting participation to individuals and entities that meet the SEC’s Accredited Investor qualifications. This also allows us to publicly share the existence of this fundraising under the SEC’s 506(c) regulations. If you qualify as an Accredited Investor, believe in our mission and strategy, and are interested in investing in this round, you can get more details and apply here. > > > There’s one other way you can participate in our mission, which is to join our team! To actually drive the growth that our new funding enables, we’re adding a few key roles across Framework, including a Product Marketing Manager and a Supply Chain Manager. You can check out all of our open roles on our careers page. We’re eager to fix this industry together as quickly as we can. > > > Link: https://frame.work/blog/frameworks-series-a-1-and-community-participation >

    12
  • As much as I love the idea of the laptop, and as much as I want one, I just can't seem to justify it over my current Lenovo T480. Other than a faster/newer processor, I'm not sure that I'd

    As much as I love the idea of the @framework laptop, and as much as I want one, I just can't seem to justify it over my current Lenovo T480. Other than a faster/newer processor, I'm not sure that I'd truly get any benefit at this point in time. :sadness:

    14
  • Docking station for laptop to high res monitor.

    I'm looking for a docking station for my frame.work laptop running Linux. The big ask is I want to be able to hook up to my big monitor with a 3840x2160 resolution (I think it is 8K?).

    Has anyone found one that works with that combination of factors?

    I've read a bunch of posts on the frame.work forums and looked at a bunch of docks on Amazon, but haven't found one that gives me confidence it'll work.

    12
  • Thought I was being clever...

    ...in using my Framework 2.5GbE cards to speed up a large data transfer to 2.5Gb. Got 0.28 instead. 🤭

    These aren't the USB-A to USB-C adapters I was looking for. 😂

    13
  • Expansion Cardslot compatibility - Not all Framework 16 ports are created equal

    Neat diagram that I hadn't seen before. I plan to keep this image saved so I can refer to it and make sure I am using adequate ports as I swap cards around.

    https://knowledgebase.frame.work/en_us/expansion-card-slot-functionality-on-framework-laptop-16-rkUjGm7cn

    8
  • Framework 13 AMD 3.05 BIOS Update

    community.frame.work Framework Laptop 13 Ryzen 7040 BIOS 3.05 Release and Driver Bundle BETA

    Updated: Apr 4, 2024 You can check your current BIOS version following the steps here to determine if you are on the latest release. Downloads Windows Driver Bundle Download Link SHA256 Framework_Laptop_13_and_16_AMD_Ryzen_7040_driver_bundle_W11__2024_04_02.exe 6e08a1080668b0d20e90483adb79...

    Framework Laptop 13 Ryzen 7040 BIOS 3.05 Release and Driver Bundle BETA

    After the 3.03b Beta it looks like the release version is out. Good news for people with USB-PD charging issues. My own anecdotal experience: I have a few USB-PD chargers that refused to handshake with with my FW13s including one big Satechi unit. Since the update all are working happily.

    1
  • Eighth update on Framework Laptop 16 shipment and software update timing (Framework email)

    Our final assembly factory for Framework Laptop 16 and all of our sub suppliers are now up and running smoothly. We had a few bumps as we ramped, with an early material shortage on the RGB Macropad and product serialization and data systems issues delaying some of the keyboard versions. All of those issues are now resolved, and we’re on our way to utilizing full manufacturing capacity. We’re currently aiming for an approximately 5 day cadence between sending out “preparing your batch” emails from batch to batch, with a goal to speed that up to 4 days as we reach peak factory output. We sent out the email to Batch 4 late last week and plan to send the Batch 5 email this week. We expect to fulfill all Batch 5 and most Batch 6 orders before the end of Q1 and all current pre-orders before the end of Q2. We’ll be updating the timing that appears on your order in your user account to reflect this. We optimize manufacturing throughput by scheduling larger runs of each configuration, which means we will have anywhere from 1 to 4 different batches in the midst of fulfillment at any given time.

    We also wanted to provide an update on the the open issues that we shared in earlier emails:

    1. Keyboard deflection - We shared an improvement in an earlier email which involves adding five additional rubber pads around the Mainboard to provide additional support to the keyboard. In parallel to our manufacturing partner completing qualification testing on this, we’ve started dogfooding it internally in Framework. If you’re not familiar with “dogfooding”, it comes from the idea of “eating your own dog food”, or making sure you’re testing what you’re making before others do. As we mentioned in the earlier email, once we complete testing, assuming the results are positive we will roll this into new production and share a form for existing Framework Laptop 16 owners to request a kit of pads.
    2. Secondary SSD may disappear - AMD has provided us with the necessary BIOS fix, which we’re now testing as part of an overall Framework Laptop 16 BIOS update. Our initial testing on it is positive. Once this BIOS is ready, we’ll share it into the Community first as a Beta release before the final release.
    3. Display frozen after smart MUX switching - AMD has shared an updated graphics driver with us that has the fix for this along with some new features and performance improvements. This is also currently in our test process, and it will follow the same release path as the BIOS update.

    Thanks again for your patience, and we’re excited to get your Framework Laptop 16 to you (or the rubber pads and software updates if you already have yours).

    2
  • Buying components separately, saving money?

    Has anyone bought some of the components (e.g. a hard drive or RAM) somewhere else instead of buying the full laptop from the frame.work website?

    Was is worth it?

    Looks like an easy possibility to save a few hundred dollars/euros...

    Just curious...

    8
  • How easy is it to run stable diffusion on framework’s amd graphics card?

    I don’t know much about graphics cards, but the framework laptop seems to offer an “AMD Radeon™ RX 7700S” and stable diffusion requires Linux ROCm.

    It’s not completely clear if ROCm runs on AMD Radeon™ RX 7700S, so I was wondering if anyone had any experience with setting it up on framework.

    10
  • Direct USB-C Plug-in Question

    This might be a stupid question but does anyone know:

    • if it's possible to directly plug in usb-c cables into the expansion card ports?
    11
  • frame.work First Framework Laptop 16 shipments and a $499 Framework Laptop

    Framework Laptop 16’s are now in customer hands! We've also added more products to the Marketplace, including our 180W Power Adapter, Refurbished Framework Laptop 13 with 13th Gen Intel Core Processors, and a Framework Laptop 13 barebones configuration available for under $500.

    1
  • Seventh update on Framework Laptop 16 shipment timing (Framework email)

    The first Framework Laptop 16’s are now in customers’ hands, with more Batch 1 units in transit to those who have received shipment notices. Both our factory and our fulfillment warehouse are now on Lunar New Year holiday, so the next set of units will ship and production will resume on February 15th in Taiwan. That will include the remaining Batch 1 orders along with the first Batch 2 systems. We’ll remain in continuous production from there, with most of our total factory capacity allocated to Framework Laptop 16 manufacturing.

    The various modules that make up the range of Framework Laptop 16 configurations are also in ongoing production at our module suppliers. Our keyboard vendor ran into an unexpected component shortage on the RGB Macropad though that delayed the start of production on it. We expedited the missing component from a US distributor to avoid further delays in their China-based supply chain and it arrived just before the keyboard factory shut down for the holiday. Production of RGB Macropad will begin directly when the factory re-opens on February 19th (the New Year holiday in China is longer), after which modules will ship to our factory in Taiwan to be packaged and then to our warehouse to ship as part of laptop orders.

    One other update we’d like to share is the deeper research we’ve done on feedback a few press reviewers had on keyboard deflection. We performed additional measurements on multiple units and found that there is some unit to unit variation, but that there is a greater range across the span of a keyboard in areas that could deflect more or less depending on the support structure below it. The target we’ve set is under 0.6mm of deflection when pressed with 400 grams of force, which puts the keyboard on par with the behavior on Framework Laptop 13. You can see a measurement below on one system with the keyboard aligned to the left, with some keys exceeding the 0.6mm limit:

    !Framework Laptop 16 key deflection

    The improvement on this that we’re currently testing is a set of five additional rubber pads in the locations marked in red in the image below. Our initial testing shows that with these in place, regardless of keyboard position, deflection is below the 0.6mm limit with 400 grams of force. Once we can validate that this is the best solution, we’ll roll it into production and ship rubber pad kits to those with existing Framework Laptop 16 units who are interested in receiving it. We’ll share a request form when this is ready.

    ![Framework Laptop 16 rubber pads]

    5
  • My Open Source Framework Powered Handheld - Creators & Developers - Framework Community

    community.frame.work My Open Source Framework Powered Handheld

    This is my completely upgradeable and customizable Framework Powered Handheld i’ve been working on for a bit. I call it, the FrameDeck. It has hotswappable mechanical switches for face buttons, 1200p touch screen and is powered by the framework 13 mainboard. It has two external tb3 ports and the st...

    My Open Source Framework Powered Handheld
    7
  • arstechnica.com Review: Framework’s Laptop 16 is unique, laudable, fascinating, and flawed

    Great ideas go up against awkward limitations in Framework's 16-inch sequel.

    Review: Framework’s Laptop 16 is unique, laudable, fascinating, and flawed
    36
  • Sixth update on Framework Laptop 16 shipment timing (Framework email)

    We’re happy to share that we started our mass production ramp of Framework Laptop 16 this week. We received quantities of the final CPU heatsink (after a brief pause sitting in Taiwan Customs), which was the last gating item for getting the manufacturing line moving. Lunar New Year means that both our factory and our fulfillment warehouse will be closed from Feb 8th through Feb 14th, so we’re working on producing and fulfilling as many units as we can ahead of that. For those of you in Batch 1, we’re also sending out the Batch 1 preparation email tomorrow. We’ll be sequencing through the remaining batches as quickly as we can. We’ll continue on additional update emails to keep each of you who have pending pre-orders up to date on production, though we may not stick to the two week email cadence now that we’re up and running.

    You’ve probably also seen press reviews go live earlier this week. We flagged in the last email that press units came from an earlier build with some issues that we’ve since fixed. We wanted to share the full set of changes and improvements we’ve made for all customer units for your reference:

    1. High frequency noise from Mainboard - We identified an incorrect capacitor value that results in a high pitched noise during high load while using a 28V or 36V power adapter. This is resolved on customer units.
    2. Buzzing noise from Graphics Module - We identified a scenario where the inductors on the Graphics Module can buzz under high variations in load. We’ve updated the Graphics Module inductor assembly on customer units to resolve this.
    3. CPU thermal module performance - Our thermal module supplier improved their vapor chamber soldering process, which reduced thermal resistance. While this was only intended to improve manufacturing yield, it actually ended up improving thermal performance too. All press units passed the same pass/fail criteria that we use for CPU performance on customer units though, so we consider press unit CPU benchmarking to be a fair representation of what customers will receive.
    4. Liquid metal barrier adjustments - We made some adjustments to the liquid metal application process to prevent any leakage risk on customer units.
    5. Cold GPU performance - For GPU benchmarks, on a cold first run the scores may have been lower than subsequent warm runs. We resolved this through a BIOS update that we provided to reviewers partway through the review cycle. Some reviewers may have benchmarked ahead of that time. We know that LTT was on the newer BIOS in their benchmarking.
    6. DPC_Watchdog_Violation blue screen - There was a system stability issue that occurred primarily when scrolling the touchpad that could result in a blue screen. This was an issue that The Verge ran into, and we’ve since resolved it in the BIOS that is on customer systems.
    7. Speaker attenuated on left or right channel - There was a bug in the smart amp DSP driver in which the left or right channel may be attenuated at certain times. We saw a reviewer specifically call out that audio sounded shifted. We found the root cause of this and resolved it in the driver on customer systems.
    8. Touchpad Module sliding friction - The mechanical structure that the Touchpad Module slides into is slightly deformed on some press units, resulting in higher sliding friction. This is resolved on customer systems.
    9. Display alignment - On some press units, the display was slightly misaligned in a way that resulted in the bezel covering the edge of the active area. We bypassed screening for this during press unit manufacturing, but are checking for this during production of all customer units.
    10. Display color gamut - In the Windows OS image that was on press units, we did not have the color profile necessary for wide color gamut. We have since added this in the Driver Bundle. Note that the initial batches of pre-built systems also have a Windows image that will not have the color profile pre-loaded, but installing the Driver Bundle loads it.
    11. Minor fit and finish in the Input Modules - There are some mechanical refinements in customer systems that improve the alignment of the pins in the Mid Plate to the holes in the Input Modules, as well as reduce visible gaps along the top edges of Spacer Modules. There are also minor improvements in the flatness of the Touchpad Module and Touchpad Spacers in customer systems.

    There are also a few issues that we are still tracking, but which we aren’t holding production for:

    1. Keyboard deflection - We’ve seen largely positive feedback on the input deck feel, but also specifically saw LTT’s video in which they flagged keyboard deflection and the workaround they applied. We’re investigating whether there could have been either an issue on that unit or a scenario that can result in the mid plate not being flat. In either case, if we find that there is an improvement we can apply on this, we will do so and ship out any parts necessary for that to customers whose units have already shipped.
    2. Secondary SSD may disappear - We found that the secondary SSD (the M.2 2230 SSD) may not be visible on some boots or may rarely disappear during sleep. We’ve debugged this issue with AMD, who have traced it back to a bug in the platform firmware. They are releasing the fix to us, which we will include in a BIOS update. We’ll share BIOS updaters for Windows and Linux when this is ready, as well as roll the BIOS into the factory for new system production.
    3. Display frozen after smart MUX switching - We’ve seen instances where after closing a graphics-heavy application, the display will freeze as the display switches from the discrete GPU to integrated graphics on the APU. AMD has root caused this issue, and is preparing a driver update that resolves it. We believe there are reviewers who have also seen this issue, potentially including The Verge. Once AMD provides us the driver, we’ll package it up as part of a Driver Bundle.

    We’ll keep you up to date as we go.

    1
  • Framework Laptop 16 reviews are live! (Framework email)

    Again, the best part first:

    > We’re happy to share that we’ve started mass production manufacturing this week, with the first units leaving the factory before the end of January. These will go directly to our fulfillment warehouse in Taiwan and then out to Batch 1 customers. Pre-orders are still open, and we expect to fulfill all current batches before the end of the first half of this year.

    Full email below:

    -----

    The first press reviews of Framework Laptop 16 are now live. Check out some of the early feedback:

    "Framework 16 truly feels like someone brought my personal hardware wishlist to reality. I’m not only impressed by the extreme modularity, but also the thought and care put into this premium feeling device."

    – iFixit

    "The other new party trick, the bespoke upgradeable removable AMD graphics card is so sick."

    – Alex Clark, Linus Tech Tips

    "Framework has built on top of something incredible and seems to be the only company that has managed to make modular laptops actually work."

    – Joel Loynds, Dexerto

    "I was blown away by the additional customizability available with this 16-inch laptop thanks to the larger form factor while the motherboard, I/O ports, and other upgradeable options with prior Framework Laptops remain available."

    – Michael Larabel, Phoronix

    "I was surprised to find that while this laptop looks big it feels surprisingly light in my hands."

    – Alex Wawro, Tom’s Guide

    This is the largest batch of review units we’ve ever shipped, and we expect more reviews to trickle in over the next week. For context on our press units, many companies ramp into production, manufacture a large quantity to fill retail channels, and cherry pick some golden units from that as review samples. For us, because we’re entirely direct to consumer, our ramp is extremely fast, and units go to customer hands immediately. That means to get press units out weeks ahead of time to provide a sufficiently long review period, we send out production-intent qualification units. The “intent” part of that is that these are usually functionally identical to what ships to consumers.

    With Framework Laptop 16 though, the product is complex enough that we identified issues during manufacturing qualification that we’ve since fixed. Changes and improvements we’ve made on all customer systems include resolving some instances of audible electrical noise in the Mainboard and the Graphics Module, reducing sliding friction on the Touchpad Module, optimizing the thermal resistance of the CPU heatsink, making improvements to the liquid metal application process, fixing a couple of instances where a firmware bug could result in a blue screen on Windows, resolving an issue where the left or right speaker channel could be attenuated in Windows, improving the fan control algorithm on the Graphics Module, and a number of smaller fit and finish refinements related to the Bezel and Input Modules. In retrospect, we would have loved to get these improvements into the units we sent to reviewers, but it's most important that our customers have a system that works smoothly.

    Framework Laptop 16 has the largest set of pre-orders we’ve ever had on a product, and we doubled our factory capacity in the second half of 2023 in preparation to work through this as quickly as possible. We’re happy to share that we’ve started mass production manufacturing this week, with the first units leaving the factory before the end of January. These will go directly to our fulfillment warehouse in Taiwan and then out to Batch 1 customers. Pre-orders are still open, and we expect to fulfill all current batches before the end of the first half of this year.

    ###Framework Laptop 16 resources Whether or not you’ve ordered a Framework Laptop 16, you can now also get your eyes on the setup guides and documentation around the product. We’ve launched a centralized resources page that has links out to all the information and tools you need. This includes beta web and desktop utilities for Windows and Linux for configuring Input Modules like the LED Matrix. We’re trying something new with our step-by-step Quick Start guides as well. Since many of the modular interfaces on Framework Laptop 16 are pretty novel (for example, the hot swappable input devices), the guides have short videos for each step alongside the written instructions. Let us know what you think!

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