US Copyright Office granted an exemption allowing third parties to diagnose and repair commercial equipment — including the ones that make your McFlurries.
The decision is part of the Copyright Office’s final rule granting exemptions to Section 1201 of the Digital Millennium Copyright Act (DMCA). This exemption-making process happens every three years and is supposed to ensure that the DMCA doesn’t negatively impact people trying to use copyrighted material.
Worth nothing that DMCA exceptions are reviewed on the same 3 year cycle and are frequently revoked. So if you're a McD ice cream fan, enjoy it while you can.
Another small win for Right to Repair. While this specific instance isn't far-reaching, it is part of an overall trend that is increasingly favoring the consumer and small businesses.
Wasn't there a guy with a tool to diagnose and fix before this? Is this win only going through because ifixit is another corpo wanting some of the money?
It won't make any difference as it is unlikely any manager would allow their people to touch machines like this. No sane insurance company would allow other than trained techs to work on such machines.
A very small number. Most were not. Managers typically don't have the skills (some think they do but don't) - even if they do, running a restaurants needs a lot of effort and spending time fixing a machine is not a good use of your time if you can get someone else to do it (that if is big!)
Doesn't this open up the number of techs that they can get in which makes them cheaper? Then you are more likely to get a tech who tells you exactly what is being done wrong that causes it to stop working. If I recall correctly, it is often something done incorrectly during the cleaning process.
Maybe, but probably not. These are a niche thing, and so I find it unlikely there will be third party techs who know what they are doing (as opposed to guys with a wrench who can talk good but will leave salmonella behind or something)