I initially read the headline as referring to maintenance costs, but it's actually because people who rent EVs were using them under the rent to gig economy business they had. As in, people would rent cars to go do Uber Eats deliveries and such, as the EVs weren't being rented as often as expected from regular rental business. The people who rented these EVs were more likely to damage the vehicle than people who rented gas cars, and the repairs for that damage were more costly to fix.
There wasn't a great explanation as to why the EV rentals were more likely to get into accidents, but it's possible that the EVs were more confusing to operate, or more likely to be driven more aggressively due to the acceleration and performance. It's also possible that the EV models they had were more prone to other issues, like blind spots, worse breaking, or insufficient self-driving, but they didn't seem to distinguish between different makes and models as being more prone to damage.
Reuters noted that they had to put torque and speed limiters on the fleet EVs. These are cars that have performance stats that you would have found on a Viper or Corvette in the previous decade.
I imagine that the following combo is a recipe for disaster: flagship sports car speed + touchscreen centric car controls + eyeballs on mobile delivery apps
My guess is that repair costs are higher because they have to be sent out for expensive repairs because the car software is locked down so they cannot repair them in-house.
That's what the future is coming to with cars. No more fixing with your own parts at home.
Note that Tesla, specifically, does not allow any third-party repairs. They simply don't make the parts available to independent shops. They are very much like Apple in this regard.
From my understanding, EVs from Chevy and Ford follow the same model as their ICE models. You may have difficulty finding independent mechanics that can work on their EVs, but it's not because the manufacturer is freezing them out.
people would rent cars to go do Uber Eats deliveries and such
Uber Eats incentivizes driving recklessly. The faster you can complete a delivery, the more deliveries you can make in a night. Also you'll be out during bad ice storms and other weather that reasonable people wouldn't drive in unless necessary. Renting an EV might make the math add up better for doing deliveries, but were it economical to have a fleet of ICE cars doing gig deliveries I suspect they'd have similar issues with damage, although the acceleration and top speed of their EVs might be making the problem worse.
I've only driven EVs a few times for benchmarking but every time I have a hard time adjusting to the single pedal driving. I'm sure you get used to it soon, but if you are just renting short term or may be not enough time to adjust
I imagine it's a safety thing. This way, every time you get into a Bolt (and possibly other EVs; I don't know how their switches are configured) it's in a known state. You will not be surprised (the hard way) when you pick it up from the mechanic, or your SO drove it previously, etc, and discover that it's in 2-pedal mode.
Oh so regen on release. Not my favourite config. I was experimenting with regen on a front motor ebike before and the best way for my comfort that I found was a slider that controls regen amount so you can either coast/bomb hills, or have a similar feeling to gearing down on a stick shift car when the slider is turned up.