Sad to see such article written as if it was all firefox's fault, instead of google and apple's anticompetitive (and probably illegal) strategies playing a great role.
bit of a hit piece, citing lots of old data. my n=1 study indicates a 100% satisfaction rate with firefox and I have personally turned on at least 30 former chrome users to Firefox within the last 2 months. so... ¯\_(ツ)_/¯
This is just zdnet being zdnet
Firefox remains the best browser for me and many others. The percentage of users in highly educated groups is much higher and there is a reason for this.
Firefox is the shit, I am extremely happy with it. Even just for stupid monkey brain pretty the themes are better. Its all just better. I feel terrible for ever using chrome.
The statistic of low Firefox use is based on accessing US government websites. Could it be that there is significantly LESS government site access by the population of users that prefer Firefox? As a corollary I recently read that game companies observed significantly HIGHER bug reporting from Linux users on Steam, not because there were more Linux-related bugs, but simply because that set of users were more likely to initiate bug reports. Of course Firefox is not Linux and Steam is not the world, but a statistic from a relatively narrow segment of the internet should not be assumed representative of the whole.
I've been a believer since Netscape 3 and am a happy user on my desktops, phone, and tablets. I struggle to imagine a world without extensions on mobile. Firefox is also my password manager of choice, offering way more usability than any of the other options with at least the same level of security (AES-256 and 10,000 rounds of PBKDF2). I hope to never have to consider a move and don't foresee ZDNet's predicted death. 2.2% still apparently equates to almost $600M of revenue. That'll keep the train running for quite a while. Still, I wish Mozilla listened better. Getting rid of XUL extensions was a self-inflected gunshot wound and not getting the full extension list to mobile for 2 years was just asking people to leave.