Lawsuit: T-Mobile must pay for breaking lifetime price guarantee
Lawsuit: T-Mobile must pay for breaking lifetime price guarantee
Class action filed over price hikes on plans with Un-contract price guarantee.
Class action filed over price hikes on plans with Un-contract price guarantee.
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CenturyLink is doing this to their customers too -- Their contract says "If we raise the price, you can cancel the service with no penalties"
Doesn't that fucking negate the WHOLE purpose of a price guarantee?
The purpose of the price guarantee is to guarantee having that service at that price. The guarantee is guarantee of service too.
It negates the point of a contract. What kind of contract even has a term of length without a set price?
The kind designed to get people to sign up. They can worry about making more money off them later by deciding not to honor it.
At least you can get out.
inflation is a thing and so all unlimited time fixed price contracts are suspect.
Eh not really. It's just a way to exit a contract.
The point of the price guarantee was to get customers to sign up at a profitable rate. Once they stopped becoming profitable they’re fine with you no longer being a customer, they’ll just reel in new ones with introductory pricing or other standard sales pitches.
Price guarantee. However, if we do raise our price...
The ending to that sentence is always moot. You guarantee it. End of. If you don't follow through on that guarantee, you are a liar.
...if we do raise our price, you can cancel the service with no penalties.
Mfer, you are gonna be the one paying penalties, see your ass in court.