This is almost exactly what happened to me except they told me my phone had mold growing inside it from the shattered screen I wanted replaced.
The âmoldâ was pocket lint from waiting a month to get it fixed.
Bitch actually said right to my face that my phone no longer works so letâs get you a new one. I powered on the phone right there and he started backpedaling and grifting âoh but it wonât be long thoâ. So I went home and still use it with the shattered screen because fuck them.
FYI, you can replace the screen yourself. Iâve replaced the screen and battery on an older iPhone. Bought the parts off Amazon, watched a YouTube video and thatâs it. Super tiny screws so it may help if you have a magnifying glass (or one of those magnifying + light units for painting miniatures).
Never thought of doing that myself tbh but Iâll check it out, thanks for the idea. Id be happy if I could get a couple more years out of it because it sure beats these iPhone prices now
The other super useful tool to have is a heat gun. Go grab one from Harbor Freight for like $20 while they are on sale. This allows you to melt the adhesive they use to hold the screen in place
Apple has a self repair program where they send you the tools and parts needed for the repair that you return the tools and broken parts when you're done.
Haven't done one myself since I but I've read of others success stories with the process. The parts are not as cheap as going third party but if you're buying your owns tools it might end up cheaper overall.
Yea Google are much better with all their pro consumer practices like hosting thousands of malware apps. Also their manufacturing partners where both Google and the manufacturer get to spy on you and sell your data.