This message started appearing 3-4 years ago when you logged in with a prepaid account.
Sorry we're not ready for you yet. We're working on improving your app experience.
In the meantime, my.t-mobile.com can help you out.
Go to my.t-mobile.com ›
T-Mobile is a dysfunctional company, their actual network is good to great in my experience but they seem to be incompetent at literally everything else.
Is this the app or the website? I can log in on the website fine. I have no desire to have the app on my device because lord only knows what data it collects. No thanks.
Do not post images unless they are absolutely necessary. They are currently not accessible to those using screen readers and Lemmy server admins are regular people with regular jobs and should not have to pay to hold your image in perpetuity.
Please at least edit the post to include the text displayed in the image. Thanks