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How does one design an oven that cannot be opened?
I would assume that you can't, for safety regulations designed for pretty much this exact scenario.
There ... essentially must have been an emergency shut off and unlock system outside of the oven, if not inside the oven as well.
Either the emergency system borked out and failed due to some kind of hardware/maintenance failure or software bug...
...Or the employees were so poorly trained they could not figure out how to use it.
Given some quotes from the police calls I've been able to find... it seems like somehow the entire staff of this Walmart had no clue how to engage an emergency shutdown.
I also wonder why they didn't try to break the glass??
Yeah ... I ... as far as I can see, no good explanation for that either.
If you're too incompetent to hit the big red EMERGENCY STOP button, or said button is broken or hidden behind a series of button presses but oops we forgot the override code...
Get a goddamned fireaxe and start wailing away at the glass.
I really don't get it.
I would have also added:
Surely someone else can throw every breaker in the god-damned building to cut off the power source to the oven if you've determined that somehow all the emergency halt inputs don't work...
...but they are apparently all collectively too incompetent to have that thought occur to them if they really did just stand around the door and cry.
Its fucking bonkers.
I'm not super familiar with Canadian Law, but if this happened in the states... I really do not see how at least one person is not going to jail for negligent homicide or involuntary manslaughter.
It essentially has to be the case that either:
Someone on shift should have known what to in this situation and did not do it,
Or, the system borked out due to neglected or improperly done maintenance, or non conducted regular testing of the emergency stop system, which again has someone responsible for this.
Honestly, knowing the people I work with, I wouldn't put it past any of the to simply not be willing to pull harder. They got into a panic and gave up.
This was at a Walmart. Hate to say it, but maybe fear of corporate played a part?
I don’t know what protocols the bakery staff would follow for emergencies, but given all the stories about employees facing liability for interacting with shoplifters, I wonder how much fear of liability lead to inaction here.
Really tragic shit all around.
As much as I understand and hate corporate bullshit...
I... really struggle to see how that would make sense in this scenario.
Unless they got a memo from corporate that was like Fallout universe levels of maliciously evil, like oh actually just uh yeah its now corporate policy to manually deactivate all emergency stop functionality for the oven, because too many people keep hitting the button accidentally...
If that was the case, then corporate, the people who issued that directive, are now directly liable for this, like, criminally.
Usually corporate isn't that fucking stupid, they just imprecisely pressure the local management to 'solve the accidental baking stoppage problem' and then its up to the manager to, you know do the sane thing and retrain the bakery people, or hire more competent ones...
...or do something insane like 'just fucking disable the emergency stop button', and then the manager takes the blame because well corporate did not and would never direct an employee to violate critical safety standards.