Since the removal of the DLC, and the fact it's not already in the base game, all assets related to it now appear as grey boxes. Thanks again for that, as it was doubtlessly absolutely necessary to remove the DLC now and not when it's integrated...
But this was such an edge case, removing assets resulting in the unavailability of said assets in game, that this interruption simply couldn't have been for foreseen.
They couldn't foresee issues created by removing assets, in a game that is supposed to support user mods, which can be added/removed at any time? Really?
The explanation I've seen is that they wanted to pull the DLC as soon as possible, since it was - literally - the worst-rated product on Steam. I'm 99% sure the bean counters responsible for all of the terrible decisions (release the game, no matter what state! Release the DLC, no matter the amount of content!) pulled the lever on this one again - no chance they'll see any responsibility with themselves.
This is but their legit response was "dunno, that wasn't supposed to happen but it kinda did, maybe don't do anything now, we'll try to fix it sometimes", so this is not that far:
I guess, but so the owner chose to get a refund, right? If so then that's to be expected, if that's the case then I don't see what the fuzz is about. Unless the refund was forced onto the customer.
I think the refund would have been right to do from the company side once everything was prepared - it wouldn't be right for them to keep any money from customers after the content has been integrated into the base game. But only once they are sure nothing will break due to the refund.
Yeah, via automated testing. Old school change management with a group of random managers who don’t know shit sitting in a room once a week running up a really expensive meeting never has and never will actually prevent issues from going to prod.
I devops for startups going through high tiers of compliance and basically half my job is killing change management boards/change control boards/release managers in organizations and replacing them with actual working processes that aren’t just smoke and mirrors for people with no critical thinking skills
Yeah, the industry as a whole has been moving away from these types of processes for the last 15 years. There are exceptions where it can still make sense but they have significantly higher risk profiles than video games do.
Truth be told, i don’t have an ounce of care in me about this community council. I want them to make a product that was advertised, because so far it’s just a scam of colossal orders of magnitude (ha)