He may be a touch stern, but look at his results. Plus, Riker was being uncharacteristically stubborn about a moderate, not to mention more efficient, change in scheduling.
If riker said it is going to pose significant problems, it could hardly be more efficient. These two are mutually exclusive.
I am glad you didn't beat around the bush and straight up chose the most stupid of jellico's demands :D
Switching from 3 to 4 shifts with the same people is absolute nonsense. Like you had say 3x100 people before, so now you will have 4x75? These 25 people on each shift did nothing before?
Apart from that, significantly changing teams where people are used to each other and know what to expect from each other and abruptly ruin their sleep patterns before your critical moment is the exact opposite of what you want to do for smooth and efficient operation.
Just because that setup worked for jellico in different circumstances on different ship doesn't mean it is going to work here and now. And I know that because person who, unlike jellico, knows the ship and people, said so.
Not to mention that pushing changes through over the objections of senior staff seems like a good idea to hurt morale in at least the short term. These people know how the ship and its crew work and they have an excellent track record.
Jellico always looked to me like a manager who joins a new company or department and then immediately has to change something to justify his presence and "leave his mark". This usually results in terrible decisions and lost productivity. Except that in this case he's messing with the flagship of Starfleet during a mission.
Correct. When taking command or transferring in as management to a new team - settle in before making any big changes. See how the machine runs and make corrections accordingly. You don’t need some hard ads power play forcing things through so everyone ends up pissy the moment you show up. Learn a few names, and understand your crew.
The shift change on short term in a high stress situation I'll attest isn't the greatest of decisions. Long term, however, becomes the norm for a large chunk of the fleet. DS9 adopted it around season 5ish (as it fit well on the 26 hour Bajoran day) and it was standard on the Cerritos by the time of Lower Decks.