Other end as in the application support? I've tried and they're blaming it on Microsoft.
To be clear, the system I use to service customers for my small business is proprietary but exports to HTML code which is then pasted into Word for the invoice and customer information package. I didn't design this but it is what the industry uses.
So essentially, it doesn't touch any browser.
But it is essentially the same applications (including edge, Chrome and Firefox) to my old computer and it's the only reason I've retained office 2013. It's to keep the same work flow and stop these issues.
But motherboard is slowly dying I think as having issues with hdmi connection and usbs.
I run my own small business. Tech support for the application needed for this service industry isn't that helpful and I'm hoping some experts can assist. Microsoft support is non existant as well.
The tools are relatively simple and it's setting out a invoice with information pack to a client.
All the systems and programs as essentially identical and is the reason why I'm sticking to office 2013. It was to retain consistency for this work flow.
New Computer - pasting html export into word
I just bought a new laptop and installed all my usual programs on it including office 2013.Its a Windows 11 laptop.
My work has a system that exports a document in a HTML format that you paste into Word. It's pre-formatted with tables, graphics and my business headers and logo.
On my old laptop, the HTML table fits into the full width of the word document automatically and doesn't require any adjustment.
In the new laptop, the format somehow gets skewed and forces the tables and rows to only 3/4 width of the available page.
I've tried a lot of things to resolve this including double checking system export settings, page margins, document templates, paste special options, importing document templates from the old laptop and etc.
Nothing resolves it and it's fixed to the 3/4 page. I can manually adjudt the table and row sizes, but it becomes quite a significant editing exercise as it's multiple rows and tables, which means I can't just highlight it all and adjust it all at the same time.
Any ideas on what could be causing this would be greatly appreciated.