That was definitely a source of frustration for me too. It's really annoying when you're genuinely interested in a subject and all you have available is a bunch of people who obviously don't know anything about it or care to learn.
I'd compare it to email. You can have a Gmail account but you can still email people on Yahoo Mail or Outlook.
Not only can you absolutely argue with a waiver (and I'm sure the families will), but that's only an agreement between the company and the customer, not the customer and the governmental agencies involved in the rescue.
Yes, I do. It's fine, not a great UI but it gets the job done. I don't work in a ton of Office documents, but for something like basic spreadsheets it meets my needs.
Public transit being the faster option is extremely rare in the US. On top of the speed, there's the flexibility of knowing that you can leave at any moment and go directly to your destination without any transfers or unnecessary detours, whereas public transit often has limited hours and infrequent service.
Growing up, it was Windows Phone. That was the first time I remember being able to install user-created apps on a phone. I spent so much time playing old SNES games on an emulator on my T-Mobile Dash when I was in high school.