DoorDash makes tipping an afterthought to protest New York City’s wage raise
DoorDash makes tipping an afterthought to protest New York City’s wage raise
The change is to keep things “affordable for all New Yorkers.”
"For most markets where DoorDash operates, customers are prompted to tip on the checkout screen, with a middle option already selected by default. If they want to, they can adjust the tip later from the status screen while awaiting their food, or even after it’s delivered. That’s changing today; while blaming New York City’s minimum wage increase for delivery workers, DoorDash announced that for “select markets, including New York City,” tipping is now exclusively a post-checkout option"
It seems so ridiculous given tipping fatigue, that DoorDash is making what should be a given sound like a negative.
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Well, it's a pretty ingenious way to get all the DoorDash drivers in Ny to quit I guess.
Was that their goal?
I don't get how this even benefits doordash. It wasn't costing doordash anything to route the customer's tip to the driver, was it? That money came directly from the customer, it didn't come out of the fees doordash collects. So whether or not the customer tips is immaterial to DD's bottom line, and this only hurts the drivers.
Why are they punishing the drivers for something the state did? Honestly vile.
Companies like Uber, Doordash, etc. think they're more important than they actually are. They want their drivers to quit in a "Oh yeah, well if we have to pay our drivers a minimum wage now then we don't want to do business here," sense. As if delivery services actually help local economies and don't strangle small businesses and exploit vulnerable job-seeking people. Good riddance, I'd love to see more cities run these companies into the ground.
Frankly the model of ordering directly from a restaurant who had their own delivery drivers was better.
I'd imagine that the people who choose to work those jobs would rather prefer to make that choice themselves instead of random people telling them that they're being exploited actually and so now they're jobless, but maybe they don't actually know what's best for themselves.
This was my take. A business bro is having an entitlement tantrum and is taking it out on the only people that they can get away with hurting.
Unless they weren’t averaging $17.96/hr before this happened, in which case they might stick around
They weren't.
Their "goal" was to get drivers to stop delivering in NYC so then drivers would complain and put pressure on politicians to reverse the min wage rule. They believe they're offering an essential service and it's disruption will make people rise up to their defense. What's really going to happen is that people won't give a shit and just move on to the next thing.