HP adds 15 minutes waiting time for telephone support calls
HP adds 15 minutes waiting time for telephone support calls
www.theregister.com HP adds 15 minutes waiting time for telephone support calls
Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve'
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They still have some catching up to do if they want to be as bad as Microsoft.
Did you know they stop playing hold music after 3 hours?
Spent 9 hours on the phone with Microsoft one day for a work thing. 5 of those were me on hold. Thank God I was wfh that day lmao
Yeah, that was my reason for calling too, but I just gave up after 6 hours.
I was being paid for it and the client I was doing work was paying for it, so I just played video games while on hold and my bosses praised me for being so dedicated lmao.
24 comments