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Octopus are now on week 13 out of an estimated 6 weeks to fix my IHD not being able to maintain a connection and constantly rebooting itself.
I keep getting updates every 2 weeks saying the engineers are still working remotely on my meter.
I know this is unrelated but I saw octopus and well I am somewhat annoyed at this point.
Go fight the CEO
Although they are an actual octopus.
If it's just the IHD with problems, don't worry about it. Mine is in a drawer somewhere. It doesn't do anything.
I don’t know, but Octopus are no longer receiving smart meter data from me (and vastly overestimated my bill after I was away for a month).
I assumed the IHD was receiving data from the meters and pushing it to the account, is that not how it works?
No, the meters communicate directly over a mesh network setup between neighbouring meters. I think somewhere they'll be a cell tower connection or something.
The IHD is solely for you to look at, or not.