Skip Navigation

The Sound Of Failure At Sonos

www.forbes.com The Sound Of Failure At Sonos

For a company that built its reputation on quality, Sonos has entered an utterly unacceptable level of business conduct with its “app-ocalypse.”

The Sound Of Failure At Sonos
  • Sonos's botched app rollout is a significant leadership failure, resulting in widespread customer dissatisfaction and technical issues that undermine its brand.
  • Over 100 employees were laid off, likely due to the mishandling of the app, reflecting poor leadership priorities and decisions.
  • Sonos now faces potential long-term damage to its customer loyalty and market confidence, with upcoming updates needing to address these issues urgently.
23

You're viewing a single thread.

23 comments
23 comments