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Does anyone else find that 4G+ on O2 is awful?

I'm not 5G enabled yet so theoretically 4G+ should be my fastest connection speed. However, on O2 I find that it's effectively the same as having no connection at all, and often end up shifting down to 3G just to get some connection.

This can't be right, I feel like I've forgotten a setting or something! Has anyone managed to figure it out, or maybe first does anyone else have the same issue?

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