The massive insurer hired a lawfirm that specializes in defamation to force a public apology from a doctor in Texas following a post on social media.
UnitedHealthcare threatening to sue Dr. Elisabeth Potter MD for her Instagram video and the comments supporting Luigi it received. This video discussing the time she was interrupted in the middle of a patient's surgery by a United representative to ask whether the patient really needed to stay overnight to recover.
My personal favorite insurance story comes from a neurologist I know. They were trying to get a prior authorization approved for a curative hemispherectomy. For those outside the medical field, that basically boils down to removing half of someone's brain to try to cure an uncontrollable seizure disorder. This is usually limited to patients under 4 years old to maximize motor and language development, but I digress. After much arguing with the insurance representative, it was approved on the grounds that the patient only gets one.