IPhones' default photo format is HEIC, something that Windows doesn't open by default.
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Not sure if it works for HEIC, but here's a tip for converting WEBP (common on websites) to a more universal format like PNG: 1: open Paint 2: open .WEBP in paint 3: save as -> PNG 4: give name and save
There's also a Firefox extension that I use that that lets you just save as PNG https://addons.mozilla.org/en-US/firefox/addon/save-webp-as-png-or-jpeg/
Or even better, use ImageMagick.