Why would the TSA have anything to do with Delta’s IT operations?
In March 2023, the TSA added a cybersecurity emergency amendment to its cybersecurity programs. The amendment required airlines like Delta to develop "policies and controls to ensure that operational technology systems can continue to safely operate in the event that an information technology system has been compromised," CrowdStrike's complaint said.
So CrowStrikes strategy is "you installed CrowStrike while TSA told you not to install it, as was clearly proven by us taking down your network, so we're not at fault"?
Honestly agreed, I think it's reasonable for a company as big as Delta to have a functioning continuity plan, the fact that it took them over 5 days to come back online is Unforgivable for a service that is detrimental to society like a transportation service.
Personally speaking I think that the 500 million lawsuit should be thrown out exclusively on that. It is Delta's inability to properly manage their company's IT services that exclusively cause this.
I'm not down playing crowdstrike here, what they did is unforgivable as well because how they manage their software completely bypassed all channels that are meant to prevent shit like this from happening, but every other system was online within two days if that, because they had proper failsafes in place to minimize damages and regain operational status.
But ultimately, crowd strikes mess up was obviously an error on their end, where Delta not having a proper procedure in place is obviously intentional as having a Disaster Recovery where you lose most of your infrastructure has been IT management 101 for years now.
Being said, I do not agree that crowdstrike should be allowed to operate in the level that it was allowed to in the first place, and I definitely Embrace Microsoft's decision to start heading towards locking out access to ring 0 in favor of ring 1 and ring 2. With this decision I'm wondering if intel is going to revise their plans for the new x86S framework to not have ring 1 and 2 and only have 0 and 3