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Tales from Tech Support @lemmy.world BilliamBoberts @lemmy.world

Ask me for help, never respond to my questions, then complain when the issue doesn't get resolved

Why do users hit me up on teams to ask me to help them with something, and when I ask if they are available for me to stop by, they ignore me? Then I go on about my day, and my manager comes to me later saying they complained that I never showed up to help them. Am I missing some unspoken rule of modern american office culture?

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