When a service advertise as 100% open source, do you expect the website to be open-source too?
Long title, wopsi.
Recently been checking out PIA VPN service(for research purposes), and they advertise their services to be 100% open source. However when checking their Github they don't seem to have their code base for website there.
So this have had me wondering, when you hear the term 100% open source. Do you expect ALL of what they do, including website part, to be open source? Or just the application / service that they offer?
It's pretty common for companies like that to advertise that their app is 100% open source, but then stop short of guaranteeing anything beyond that. In PIA's case, I would point out that their infrastructure (the servers that they use to route your traffic) are closed, so they could be doing literally anything in there. Their desktop client being open source doesn't actually do much to guarantee your privacy.
Right, you can't be 100% sure, but there are measures that they can take to make you trust them a bit more. For example, I believe Mullvad runs systems in RAM and keeps no records of who uses what. You don't even have to give them your email address; they don't want it. And they submit to regular audits (provided you trust the auditors).
Also, if the client matters, then don't use their client. Use the OpenVPN client instead.
Thanks for the insight! Yeah aware that Mullvad is pretty much the closest to "state-of-the-art" as it gets, compared to the rest of these services in the market.
I mostly use a VPN for torrents, and not much else honestly. And Mullvad isn't very friendly to torrenters (for good reasons), they don't allow port forwarding.
Only if the website is part of the product. Like if to use the product I have to login on the website or am forced to regularly use it or whatever. Then if it is advertised as 100% open source I'd probably be like 'is it though?'.