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Homeassistant @lemmy.ml guttermonk @lemmy.ml

Aqara Devices' ZigBee Keeps Dropping. Any Tips?

I have an Aqara water leak sensor in my kitchen and weather sensor in my living room. I added them to the ZigBee network while they were in their permanent locations - heard that should help them stay connected. For some reason they keep becoming "unavailable" in Homeassistant. I've readded them four times now.

I have other ZigBee devices from other brands and haven't had any issues with them dropping. My ZigBee dongle is a Sonoff. I've never connected the Aqara devices to any Aqara app, and was also wondering if these get firmware updates. Any ideas why these two Aqara devices keep dropping?

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3 comments

  • Is your Sonoff dongle plugged directly into your HA server? I found that adding a short extension cable usually cleared up interference.

    For what it's worth, I have a sky connect dongle and the Aqara water sensors. Haven't had an issue.

    • It is plugged directly into my HA server. I'll try adding an extension cable, since i haven't tried that yet. But if it's a matter of reception, it seems odd that it's isolated to the Aqara devices.

      Thank you for the suggestion. I appreciate the tip.