Television @lemmy.world reddig33 @lemmy.world 1y ago

Netflix falls to sixth place in customer satisfaction survey

variety.com Max Is No. 1 Streamer for Overall Satisfaction While Netflix Falls to Sixth Place: Survey

Max has the highest customer satisfaction rating among U.S. subscription-streaming services, while Netflix dropped to No. 6, per a Whip Media survey.

Good thing they’re raising prices again!

You're viewing a single thread.

56 comments

Huh well why aren't people just canceling their subscription? I heard that after Password crackdown happened, subscriptions went up. If people aren't satisfied with Netflix, there are tons of options now. Not that we want that many.
- Doing a little digging showed that subscriptions went up in cheaper developing markets. It was spin/pr.
  
  and countries that have fewer options right? Like i know Hulu is basically only the US..
- I think it's one of those we are only giving you one statistic to make it look favorable things. As a whole at least in the US Netflix revenue went down by 2 or 3 million from the previous year. Their number of accounts is going up, but if you look at where, it is in developing countries in Africa.
- I just pirate everything. Works for me.
  
  not everyone can do that
  
  can =/= won't
  
  Not everyone is tech savvy enough to pirate without getting trouble from their ISP.
- Who says people aren't satisfied? I know, a lot of people on the internet complain about the password thing, but in real life I hear from a lot of people that it was fun while it lasted, but they'll just have to get their own account now.
  
  I know my netflix cancellation went toward a fast usenet account. When netflix first came out, it was great and I stopped my own piracy because it was easy, convenient, and affordable to use. Then other streaming services came out and it was still convenient and I paid for those. Then they started increasing the rates, decreasing the amount of content and making the service less accessible. Well thanks guys, you drove me back to piracy as it is now easier and cheaper to get content from a usenet server than for legitimately paying for it.
  
  wait, usenet still exists!?
  
  I dislike that they limited sign in by location for non-mobile devices, but don't travel enough to be a dealbreaker. The reliable flexibility was one of the major selling points originally.

56 comments