Need some help with ICE21

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The original was posted on /r/icecreamery by /u/azure275 on 2023-06-23 02:09:06+00:00.

I'm a complete newbie at this.

I just got an ICE-21 maker, one of the ones with a freezer bowl, and have been having some problems. The recipe I'm using is a pretty stock vanilla base - it has about 1.25 cups whole milk, 1.5 cups heavy cream, 3/4 cup sugar, and a bit of salt and vanilla.

The main problem I had was that the mixture immediately froze to the side of the frozen bowl (probably was there for about 1 minute before turning on the machine), and the paddle got jammed. It was super annoying to have to scrape off the sides. How do I make sure it doesn't immediately jam the paddle?

The second problem was once I did that, everything got stuck to the paddle. It may be because the bowl defrosted too much while I was scraping stuff off. How do I prevent that from happening.