I got this fun fee after trying to order takeout from Buffalo Wild Wings (yes I'm naming and shaming). How exactly does adding a dollar help you operate takeout? It's literally less work than waiting on a table. This is nothing more than a shameful cash grab to pad profits.
I cancelled my order and got local street tacos instead.
I don't know if this is the case everywhere, but here a lot of chains are switching to doordash partnerships, which is just gross. At this point I'll stop ordering delivery/takeout from any chain that does this because I'm just that disgusted by Doordash and Uber.
On the bright side, if you're in a city, usually there are more than enough delivery co-ops or in-house delivery services available that it's not too painful to ditch delivery apps.
That's exactly why for me. I'm not lazy enough (and I have good transportation) to drive and pick up food if I'm doing takeout instead of getting stuff delivered and paying fees and tips on top .