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Every damn time. IMO, it's not really free if it requires a payment method; free trials should automatically end when the time is up instead of making you the one responsible for canceling to avoid being charged.
It should also be illegal for someone to mandate you hand over credit/debit card details if you are not making a purchase. A free trial does not qualify as a purchase, nor should it be treated as an opportunity to sneakily take money from people. It is purely out of bad intentions that they request card details and should be banned.
I agree completely, but in practice I’ve never had trouble stopping a free trial before it charges me. Most I’ve done even let you turn off the auto-renewal immediately after signing up and still let’s you run out the trial.
I always just set a reminder as soon as I sign up for it to make sure I cancel. Not ideal, but gets the job done.
I got a free membership to a car wash, and they would not let me cancel over the phone. They made made me go to the physical location, which doesn’t even have an indoor part! So, I had to go through the car wash line to talk to an employee, and then didn’t even get to go through the car wash, lol.
Car washes seem particularly aggressive about their memberships. I’ve heard the same thing about gyms.