Neither have we defederated them, nor they us. I think it's just that they're such a large instance that it's slowed things down. I just checked, we're at 5.7k users, whereas they're at 35k.
Edit: I agree with you though, @[email protected] should post this to [email protected] instead of here. Maybe we should have an instance tech issues community? Do we have a tech issues community?
Not one specific to our instance. I believe that Main is the most appropriate place for that, although, as Lemmy and shit matures, we should have a specific community for 'Lemmy support,' on our instance. good idea.