"Technical documentation as an industry is at a crossroads. If we don't invest in the next generation of experts—consultants, educators, and documentation strategists—we're looking at a future where
"Technical documentation as an industry is at a crossroads. If we don't invest in the next generation of experts—consultants, educators, and documentation strategists—we're looking at a future where
"Technical documentation as an industry is at a crossroads. If we don't invest in the next generation of experts—consultants, educators, and documentation strategists—we're looking at a future where companies try to automate away problems they don't fully understand, and the only available documentation training is a two-hour webinar hosted by someone who just discovered Markdown last week.
So, if you're an industry veteran, here's my plea: write it all down before you retire. Mentor someone. Record a video explaining why metadata matters. Start a blog. Write a book (or three). Please do something to ensure that when you finally sign off for good, the rest aren't left googling "How to create a sustainable documentation strategy " and getting a bunch of AI-generated nonsense in return.
Otherwise, the future of tech comm might be one long, desperate, less-than-helpful Slack thread."
#TechnicalWriting #SoftwareDocumentation #SoftwareDevelopment #Programming #BrainDrain
Im actively working against this at work as we speak. There truly seems to be a lack of understanding around how significantly good technical documentation can improve a company. In all aspects. But, no, let us just replace writers with AI and burned out BAs and engineers. Sounds smart.