Coming Up With Pay Rate for New Position?
Coming Up With Pay Rate for New Position?
Crossposted using Lemmit.
Original post from /r/sysadmin by /u/JobTroubleTA0098 on 2023-07-07 13:27:53+00:00.
Hi all. Throwaway. The organization I work for is trying to restructure IT so that work is escalated more appropriately. Right now it's pretty devil may care but they want/need a more corporate and policy based support structure. We have about 1000 users, about 300 admin.
Currently, Service Desk kind of handles everything that isn't on a server (and a good bit of server stuff too). My boss and I have talked about a new "T2/3" position that I could take on. The idea here is that Service Desk would be responsible for being T1 and then anything they couldn't figure out or the refining of processes would be escalated to T2. That team would be me and then possibly 2 contractors below me.
On top of T2 support, the stuff I'd be doing day to day would include:
PBX System Support/admin
Messaging System admin
T1 Office 365 admin (supported by sysadmin)
Printer Server management
SCCM Admin/Engineer -building and deploying packages, creating and maintaining images, regular software updates and cybersecurity patching as requested
Asset Management -tracking IT assets like computers, monitors, mkb, etc. Intune T1 Admin (supported by sysadmin)
It's kind of a lot but I think this is manageable for me + 2. None of this has effective tools built out so I'd be building or refining the tools for tracking and documentation myself. I'm working on a flow structure for support to give my boss. Supporting about 1000 users (and Service Desk) across a few buildings + remote, I'm looking to see what kind of salary I should be asking for. COL matters so I'm wondering what job I should look at for a comparable salary. What I want would be closer to a regular senior sysadmin ($85k where I am) since I'd be responsible for so much and kind of running the subdepartment. I also have about 10 years experience with SD and about 5 collectively with the above mentioned systems. I'd be reporting to the CIO I believe, possibly the SD manager.
Any advice on positions that would have comparable pay rates to the duties listed above? SCCM engineer and asset management are heavily skewing the salaries I'm looking at and since I have no official training, just experience with them, I'm leaning lower than the rates for those positions.
Thanks for your input in advance!