Bank bounced someone for being disloyal, then asked for a favor b/c a new customer inherited the phone number of the person they booted (bank s/w could not handle it)
Bank bounced someone for being disloyal, then asked for a favor b/c a new customer inherited the phone number of the person they booted (bank s/w could not handle it)
👋 I have a fun unintended-batman 🦇 story of my friend to share: There is a bank in Czechia that is known for its incompetence and bad customer service. But let's keept it anonymous and just call it Reiffeisen. This bank is so bad that they closed my friend's personal account once because his nam...
Great story!
The preview text is a mess -- I suggest visiting the link.
The elephant in the room is the injustice of banks mandating disclosure of phone numbers (thus excluding people without phones and people who have a healthy objection to sharing their phone number with businesses). Then the fact that phone numbers are used as human identifiers. That bank is likely vulnerable to theft with their reliance on phone numbers as a unique identifier.