micromobility - Ebikes, scooters, longboards: Whatever floats your goat, this is micromobility @lemmy.world FartsWithAnAccent @lemmy.world 1mo ago

ENGWE BATTERY RECALL/WARNING

https://www.youtube.com/watch?v=uTRBM-3u6q0&t=1s

ENGWE does not seem to be notifying their US customers about this, as usual: Their customer experience is a dumpster fire.

Contact them ASAP for a fix, but good luck because my experience with their support has been total dog shit. Never again will I buy from them and you shouldn't either.

Update: Apparently this is for EP 2 Pros bought in 2024.

5 comments

Shit, yeah this company sucks. I heard nothing.
- Looks like they just set their subreddit to restrict submissions and are still not answering a single question in their AMA posts. This is why it's not worth cheaping out on an ebike.
  
  Of course they did.
  
  https://old.reddit.com/r/EngweEbike/ never answered their AMAs, the sub has been abandoned for a long time.