Is anyone else having trouble with the ban feature in the Mod Zone?
Is anyone else having trouble with the ban feature in the Mod Zone?
If I go to ban a user, it shows successful in the app, but no mod logs will show the user banned, and they’re able to continue to post- after a ban via Voyager app
I have to go outside of voyager to do any ban moderation. Has this always been a thing?
EDIT: it seems it works fine for permanent bans. But not for temporary bans.
I ususally use the web interface to manage moderation but I'll give this a go and make a new comment on this post with my findings🤗
Before attempting the test I found:
- Voyager [Issues]: Ban user from instance #1491 and
- Voyager [Issues]: Mod tools temporary ban with remove content doesn't work #1494
After doing a ban test on a new user account it succeeds (on Programming.dev anyways) although the ban function is currently only available for community-based bans as asked/detailed by SockPls on Github.
I'm currently unsure about the unlisted modlogs error, unfortunately this might be an instance related issue that you might want to test by creating a test user account
Hope this helps a bit though!🤗
That’s weird. Had a user last night to ban, and tried three times after not seeing it show in logs.
. Went ahead and assumed they were banned as the app gave conformation- but they kept on posting.
huh that IS odd🤔
Without knowing how the underlying app's systems work:
My guess is that the app might be acknowledging the ban request as a confirmation that the request was sent (button pressed? yes: Display "Ban Confirmed") but wasn't verified/validated that the request was indeed successfully accepted on the instance's side