I just got to work and plugged my surface pro into my external monitor. It didn't switch inputs immediately, and I thought "Linux would have done that". But would it?
I find myself far more patient using Linux and De-googled Android than I do with windows or anything else. After all, Linux is mine. I care for it. Grow it like a garden.
And that's a good thing; I get less frustrated with my tech, and I have something that is important to me outside its technical utility. Unlike windows, which I'm perpetually pissed at. (Very often with good reason)
But that aside, do we give Linux too much benefit of the doubt relative to the "things that just work". Often they do "just work", and well, with a broad feature set by default.
Most of us are willing to forgo that for the privacy and shear customizability of Linux, but do we assume too much of the tech we use and the tech we don't?
Thing is, a well configured Linux system will just work, and continue to work for the foreseeable future. You have zero guarantee of this with Windows.
After being in tech for like 30 years, i'd say that every OS sucks, but the way they suck and the intensity of said sucking is very much not the same across them. Linux VERY MUCH has issues, yes, but most of the time they're in your power to diagnose and fix, in Windows the main troubleshooting advice has remained mostly the same across decades, the 3 R's, Reboot, Reinstall, Reformat, because many times you just don't know and CANNOT know what went wrong.
I’m in IT too. Recently discussed with the help desk team that we should probably spend less time troubleshooting issues with only the affected device and just re-imaging it.
I am not a massive fan of this since sometimes the fixes are kind of interesting but they take far too long to get to while working around MS’s hidden walls. Mean while our Linux servers and clients are usually pretty damn easy to troubleshoot, documentation is readily available, not to mention it makes sense…
This is a great point. It is also an issue that I have with certain (not all) users who try linux. Where when things go wrong in Windows and Mac they have no power to do anything and they just give. If something goes wrong in linux they start yelling, complaining, and sometimes harassing maintainers.