You're viewing a single thread.
You can use your phone’s browser to access the ticket. From https://help.livenation.com/hc/en-us/articles/9907955578129-How-do-I-use-Mobile-Entry-tickets
How do I find and use my tickets?
On a mobile browser:
- Open a web browser app and go to Ticketmaster.com.
- Sign into your My Account.
- Tap the circle in the top right and tap Upcoming Events.
- Find your order and tap View Tickets to access your tickets. We recommend adding your tickets to a digital wallet so that you’ll always have your ticket on hand.
- Your phone’s your ticket — scan it at the venue entrance and you’re in!
Also, if the event isn’t Mobile-only, you can select a different option for your ticket. See https://help.livenation.com/hc/en-us/articles/9902009367953-How-are-tickets-delivered for more details.
That doesn't work anymore. If you follow those instructions you'll receive the pop-up I posted.
Yup, found this out at Dead & Co in SF last summer. Had to stand off to the side with my wife and 2 friends while downloading the app and going through the bullshit high off my ass with an army of deadheads behind us.
I did exactly that in February.
The thing didn't scan right anyway, likely due to my phone being a filthy potato with a gradually failing protective screen.
What happens when you click the “Next” button down at the bottom right?
If it doesn’t take you to your ticket then that sounds like a bug. Definitely a frustrating one; hopefully not intentional.
Clicking Next redirects you to the App/Play Store