People seem to forget that a good track record is never a guarantee that future games will be good. A company name also isn’t a guarantee either. Since studios are essentially a revolving door of talent.
Companies are ran by people and people can make mistakes or whatever that leads to a botched game. Not to mention the fact that the talent in game studios come and go so the people that made game A so great might not necessarily be the same team that works on game B which makes things more uncertain.
Bioware is another solid example. They had a really good track record for years until they dropped ME:A. Largely (afaik) because a lot of the talent behind their best games had moved on, leaving a new set of talent to work on ME:A and future games.
They've fixed Cyberpunk and it's a great game now. I learned with No Man's Sky that it's important to give people a second chance to fix mistakes. Nobody will always deliver a solid product on launch, eventually everyone will stumble. If it's their first time, I'm not going to hold it against them as long as they take steps to make it right.
They've fixed it to a point where it's a great game, I agree. But this post is about preordering and preordering and then having to wait for more than a year to play a properly fixed game beats the purpose of preordering in the first place. You could get it for a steep discount at that point.
Nobody will always deliver a solid product on launch, eventually everyone will stumble
They did stumble pretty hard and then try to obscure the glaring issues it was having up towards launch. And it was like, what, a month ago where the VP of CDPR said that "the launch wasn't that bad" and "people were jumping on the bandwagon." I mean, I personally don't like the game since it's focus is on things I don't care about and is lacking in the areas I do like.